Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Easy to get peace of mind with my pets insurance.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your comments regarding our easy application process and the peace of mind our cover gives you and your pets! Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

So easy to arrange insurance for my pets

Louise

ExoticDirect

6 years ago

Hi Angie, Thank you for leaving us your review and for rating us with five stars! We are delighted to hear you have found our application process easy and straight forward! If you have any queries regarding your new policy, please do get in touch. Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Great service

Very helpful and friendly.

Alec

ExoticDirect

6 years ago

Hi Shona, Thank you for giving us this positive review. It's great to know that you're happy with the service we're providing and also that you found our team to be both helpful and friendly. If you do ever have any questions about your policy, or of we can help you with anything else, please do let us know. Very best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Bekræftet af Feefo

Paignton DEVON

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Smooth and easy, no longer forms to fill out.

The renewal was pleasant and easy.

Alec

ExoticDirect

6 years ago

Hi Sonia-Marie, Thank you for giving us this positive review. We were all really pleased to read that you found you latest renewal to be smooth and easy. If you ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Good communication. Very helpful..

Alec

ExoticDirect

6 years ago

Thank you for this positive review. It's great that you found our team to be helpful and also that the communication you had with us was good. If you ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Automatic renewal made it really straight forward. Just got an email confirming it was going to be renewed and voila job done

Nathan

ExoticDirect

6 years ago

Good Afternoon, Thank you for giving us a 5 star review! We are very pleased to hear that the automatic renewal was straight forward. Kind regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Would recommend you to anyone needing your services

I was offered all parrot insurance cover in detail. Not rushed but chose the option best suited to my needs.

Nathan

ExoticDirect

6 years ago

Hello Marsha, Thank you so much for taking the time to leave a 5 star review. It is lovely to hear that you would recommend us, we are so happy you have found insurance that suits your needs! Kind regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

personal easy service

it was simple and personal

Alec

ExoticDirect

6 years ago

Hi Siobhan, Thank you for giving us this positive review. The team were all really pleased to hear that you found the process to be simple and also personal. If you ever have any questions about your policy, or if we can help you any other way, please do let us know. Best regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Excellent service, very happy with the policy

Efficient service, very happy with the policy

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you're happy with your new pet insurance policy and also with the service we provided you with. If you ever have any questions about your policy, or need our help with anything else, please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

Neston

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

all round good reptile insurance

I have always insured my bearded dragons with exotic direct it’s such good peace of mind to know this is in place and as I have experienced when the worst happens there is a big help with the...

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Alec

ExoticDirect

6 years ago

Hi Roger, Thank you for this positive review. It's great to know have this insurance for your bearded dragon gives you peace of mind. Hopefully your pet will always be happy and healthy - but if you do ever need our help with anything please do get in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Team