Hi Chris,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are so pleased to hear your comments regarding our easy and straight forward renewal process, thank you!
Kind Regards
The Exotic Direct Team
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 years ago
Easy to use website
Very easy to use website.
Easy to get a quote and carry on to purchase the pet insurance I required
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with five stars!
It is great to hear your comments regarding our easy to use website. If you require any further information on your new policy, please do get in touch with our policy team.
Kind Regards
The Exotic Direct Team
0
Del
TC
Trusted Customer
Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Very helpful, friendly and knowledgeable on the phone.
Would highly recommend them, very helpful and friendly
Sarah
ExoticDirect
6 years ago
Hi Neil & Kim,
That's wonderful to hear, thank you so much for taking the time to leave us a five star review!
If you do ever need us in the future, please do let us know.
Kind Regards,
The Exotic Direct Team
0
Del
TC
Trusted Customer
Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om ExoticDirect:
parrot broken leg
Fantastic easy service no quibbles and very understanding staff
Louise
ExoticDirect
6 years ago
Hi Shakil,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are very happy to hear we were able to assist you when you needed us most. Thank you for your great comments regarding our service and understanding policy team.
Kind Regards
The Exotic Direct Team
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 years ago
Good site no difficulty’s
Sarah
ExoticDirect
6 years ago
Hi there,
Thank you for taking the time to leave your review,
We are happy to hear that you found our website good, and also easy to use!
Kind Regards,
The Exotic Direct Team
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 years ago
Fabulous prompt service as always
Excellent service and have paid every claim I’ve had
Hayley
ExoticDirect
6 years ago
Hi there,
Thank you for leaving us your positive review!
We are so happy to hear that you found our service excellent and that we were able to help you with your claims.
We hope you have a lovely weekend,
The Exotic Direct Claims Team.
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 years ago
Great customer service.
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to review us and for rating us with five stars!
We are very pleased to hear your comments on our customer service team, thank you!
Kind Regards
The Exotic Direct Team
0
Del
TC
Trusted Customer
Bekræftet af Feefo
Oldham
6 years ago
Hvad Trusted Customer sagde om ExoticDirect:
didnt have to go anywhere else everything i needed was in one place
the telephone conversations i had to set up both my insurances for my boy where straight forward and very informative
Louise
ExoticDirect
6 years ago
Hi Neil,
Thank you for taking the time to review us and for rating us with five stars!
We are so pleased to hear your comments regarding our informative and helpful application process, thank you!
Kind Regards
The Exotic Direct Team
0
Del
TC
Trusted Customer
Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Renewal
This is the third year with two separate policies where no increase in premium and customer service is absolutely brilliant. Friendly and professional in equal measures.
Louise
ExoticDirect
6 years ago
Hi David,
Thank you for taking the time to review us and for rating us with five stars!
We are so pleased to hear your comments regarding our friendly customer services and we are also delighted to hear you are happy with your renewal, thank you for your great review!
Kind Regards
The Exotic Direct Team
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 years ago
Very easy process, no problems at all
Very easy process, highly recommend this insurance for your exotic pets
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to review us and for rating us with five stars!
We are so pleased to hear your comments regarding our straight forward processes and cover, thank you!
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.