Hvad TAN CHIN HENG sagde om Tiq by Etiqa Insurance:
I follow your link to renew the insurance, only later to find out that work permit expiry date and DOB originally captured in your system was wrong. As I have completed my renewal, I wrote to your...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Tan, we hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We understand that our staff has already contacted you to resolved the issue on the maid insurance. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Thank you again, and have a pleasant day ahead.
Hello Chew, thank you for your feedback! Making insurance as easy, clear, and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Hvad TAN PENG HAI sagde om Tiq by Etiqa Insurance:
Service is good. Team follow up even I had left the website.
Unfortunately, when the staff called. It appears +65, thought it was a scam call.
Did not pick up
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Tan, t
hank you for your feedback! You, our customers, are at the heart of our business and your encouragement goes a long way in building a great customer experience with Etiqa. Take care, and have an amazing day!
Hvad SARAVANA S/O VARATHARAJOO GOPAL sagde om Tiq by Etiqa Insurance:
I like their services.
I had an error in the entry, the agent called me and verified the error. They are very efficient.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Saravana, thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. Looking forward to serving you in the future!
Very Smooth Digital experience to buy the FDW insurance, competitive pricing as well. I had a doubt after I purchased, for which I called their call centre. Lady picked up call in like 10 seconds,...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. Looking forward to serving you in the future!
Dear Valued Customer, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and lets us know we’re on the right track! We will continue to strive harder to provide convenient protection and insurance savings plans to fulfill the needs of our customers like you. Take care and we wish you a great week ahead.
Hvad LIM GUEY MIE FLORENCE sagde om Tiq by Etiqa Insurance:
A very Easy engagement. Agent understood my request and proceeded with the action- very efficient
Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Lim Guey, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfill the needs of our customers like you. Cheers!
Dear Valued Customer, thank you for your positive feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Take care and we wish you a great week ahead.
The Singtel Dash APP is buggy, and I tried several times to make a successful payment. Would be better if you can support Apple Pay or Google Pay for better user experience.
Wee Ling
Tiq by Etiqa Insurance
3 years ago
Dear Zhengke,
We hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or Whatsapp us at +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries.
Convenient online portal but can be improved further
Online portal is easy to use and fuss-free. However, the selection of car model needs to be clearer. There are 2 identical choices for VW Golf and the online customer service could not advise on...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for sharing your experience with us for your purchase of the car insurance. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Take care, and have an amazing day!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.