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Electricpoint.com Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/electricpoint-com | Feefo

Viser alle 8,531 anmeldelser

Pålidelig kunde

9 years ago

Although the part was out of stock, the customer service was excellent, alw...

Although the part was out of stock, the customer service was excellent, always keeping me up to date and the PIR Detector arrived promptly. Hardly noticed the delay! Very Happy!!!

Produktanmeldelser

Købsdato: 14/12/2016

Pålidelig kunde

9 years ago

Excellent service by Electricpoint.com

Excellent service and good prices too :)

Produktanmeldelser

Købsdato: 27/01/2017

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om Electricpoint.com:

Fast delivery

Received my product really quickly

Produktanmeldelser

Købsdato: 01/12/2015

Trusted Customer

10 years ago

Hvad Trusted Customer sagde om Electricpoint.com:

good communication, good technical knowledge

Produktanmeldelser

Købsdato: 08/08/2015

Pålidelig kunde

10 years ago

Terrible!! Mid December to mid Jan I was left with only partial heating thanks to EP

I ordered two panel heaters around 17th December. They arrived and one was faulty. To cut a very long story short, it took me several e-mails, and phone calls, and considerable stress, plus a few...

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Allan

Electricpoint.com

10 years ago

Hello Humaira, as discussed we are entirely at fault here. This is one of those orders where everything that can possibly go wrong has gone wrong but it is of course no excuse. I do hope our offer too you in light of your situation goes towards redeeming Electricpoint somewhat. This certainly isn't our normal service. Kind Regards, Allan

Pålidelig kunde

10 years ago

I am happy to say that despite the order being a poor experience, as soon as I contacted Allan/Electripoint to raise my disappointment they responded in an extremely prompt, considerate, apologetic and professional manner. I am very happy with the way this has been resolved, and feel reassured that actually customer service/satisfaction is of utmost important to this company, and that my experience was an unusual circumstance rather than how they normally treat customers. Thanks for concluding this in such a positive manner Allan. Best regards.

Produktanmeldelser

Købsdato: 21/12/2015

Pålidelig kunde

10 years ago

Dimplex girona

Very good!

Produktanmeldelser

Købsdato: 07/12/2015

Pålidelig kunde

10 years ago

One wrong item was sent with order, was easier and quicker for me to buy correct one locally, as it was a low priced item, than to get it replaced. Otherwise service and delivery were very good.

Allan

Electricpoint.com

10 years ago

Apologies for that Peter, let me know if we an make it up too you in the future... Kind Regards, Allan

Produktanmeldelser

Købsdato: 15/12/2015

Pålidelig kunde

10 years ago

Initial telephone enquiry regarding product was good- promptly answered. buying online straightforward, and price reasonable. delivery was prompt. either product could have been a little cheaper or...

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Produktanmeldelser

Købsdato: 18/12/2015

Trusted Customer

10 years ago

Hvad Trusted Customer sagde om Electricpoint.com:

Item Received Broken

The item I ordered did arrive via courier in good time and was the correct item. Upon opening the packaging which consisted of bubble wrap only. The item a strip light diffuser was smashed and...

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Allan

Electricpoint.com

10 years ago

Good Morning Damian, I have just found your email dated 17th December, I can only apologise it looks like it has been missed we had an extremely busy period leading up to Christmas, which is no excuse really. I will resolve this for you now. I would hope you give us another chance in the future... Kind Regards, Allan

Trusted Customer

10 years ago

Many thanks for the refund Allen although a more prompt reply would have been welcomed.

Allan

Electricpoint.com

10 years ago

Welcome Damian, sorry it took so long.

Produktanmeldelser

Købsdato: 16/12/2015

Pålidelig kunde

10 years ago

Efficient and prompt

Produktanmeldelser

Købsdato: 14/12/2015

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Electricpoint.com Anmeldelser

JCC Lighting Controls JC68003WH PIR Security Detector IP44 1000W WhiteFlere anmeldelser af dette produkt (1)Se produktwebstedetPart works well! Exactly like the old one so used existing fixings.

Dimplex Quantum QM150 | Quantum Storage Heater 1500W | No WifiFlere anmeldelser af dette produkt (50)Se produktwebstedetGreat product, works well

BG Electrical BSG3 6 Gang 13A Extension Lead 3M WhiteFlere anmeldelser af dette produkt (1)Se produktwebstedet

Dimplex Quantum QM150 | Quantum Storage Heater 1500W | No WifiFlere anmeldelser af dette produkt (50)Se produktwebstedetLooks good, has flexible heating options, on peak and off peak electric connection so its never cold!

Nobo Panel Heater 1000W Top Convector WIFI Control Option NTE4N10Flere anmeldelser af dette produkt (3)Se produktwebstedetThe heaters themselves are good/fine. It's just if you can get delivery of ones that are functional from Electric Point that's very doubtful.

Dimplex Girona GFP200WE 2000W Panel Heater White EcoDesign Compliant #Flere anmeldelser af dette produkt (4)Se produktwebstedetVery good value! Heats up extra quick! Very stylish

BG Electrical 850 13A 2P Switched Fused Spur WhiteFlere anmeldelser af dette produkt (4)Se produktwebstedetWrong spur unit received, had to buy correct one locally.

Dimplex XLS12N 1.7kW Automatic Storage Heater 11.9kWh Storage CapacityFlere anmeldelser af dette produkt (7)Se produktwebstedetVery good heater would recommend.

3093Y 1mm PVC Flexible Cable Three Core White 1MFlere anmeldelser af dette produkt (1)Se produktwebstedetReasonably priced heat resisting flex.

Dimplex CXLS12 1.7kW Combined Automatic Storage Heater and ConvectorFlere anmeldelser af dette produkt (2)Se produktwebstedetVery good heater would recommend.

Dimplex EPX750 750W EPX Panel Heater Adjustable Thermostat WhiteFlere anmeldelser af dette produkt (4)Se produktwebstedetIt is what it is; wiring is standard and instructions ok. straightforward replacement

Pp170Prdif Pris Diff 6' SingleFlere anmeldelser af dette produkt (2)Se produktwebstedetThe diffuser arrived smashed and broken.

Dimplex Quantum QM150 | Quantum Storage Heater 1500W | No WifiFlere anmeldelser af dette produkt (50)Se produktwebstedetIt gives us the flexibility we need

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