Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Dream Doors Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

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Trusted Customer

Bekræftet af Feefo

Didcot

10 years ago

Hvad Trusted Customer sagde om Dream Doors:

Efficient, polite,courtious ,good time keeping and very neat

I was very impressed with the service

Købsdato: 20/11/2015

0

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Trusted Customer

Bekræftet af Feefo

Iffley. Oxford

10 years ago

Hvad Trusted Customer sagde om Dream Doors:

Efficient, professional, a real 'family firm' Thank you all so much.

I love my updated kitchen. I never wanted a new kitchen as it worked perfectly for the two of us so this was the most efficient way to update quite an old fashioned look. Everything went perfectly...

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Produktanmeldelser

Købsdato: 19/11/2015

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Pålidelig kunde

Bekræftet af Feefo

10 years ago

very happy with our new kitchen.

A great bunch of people to work with. No pressure sales and reliable workmen, on time and clearing up after themselves. A great way to transform your kitchen without ripping out all of the units.

Produktanmeldelser

Købsdato: 26/09/2015

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Pålidelig kunde

Bekræftet af Feefo

10 years ago

Very polite and thorough. Attentive to every small detail. Friendly and competent service and staff always arrived on time.

Produktanmeldelser

Købsdato: 24/11/2015

0

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Trusted Customer

Bekræftet af Feefo

Oxford

10 years ago

Hvad Trusted Customer sagde om Dream Doors:

Beware when buying doors from Dream Doors and check boxes for damages

BEWARE. Got our doors to find one was damaged and the holes were drilled in the wrong place, sent it back to be told it was not damaged when it left them so had to order a new door from them at a...

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Produktanmeldelser

Købsdato: 18/11/2015

0

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Trusted Customer

Bekræftet af Feefo

Bridgnorth, Shropshire.

10 years ago

Hvad Trusted Customer sagde om Dream Doors:

Dream doors delivered my kitchen to a high quality and efficient service.

An excellent service, high quality workmen and efficient organisation, I can't fault the service.

Produktanmeldelser

Købsdato: 28/10/2015

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Trusted Customer

Bekræftet af Feefo

Staffordshire

10 years ago

Hvad Trusted Customer sagde om Dream Doors:

Dream kitchen

Love the look of my new kitchen thanks to dream doors.excellent fitter and service.would recommend to everyone.

Produktanmeldelser

Købsdato: 20/11/2015

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Pålidelig kunde

Bekræftet af Feefo

10 years ago

Prior to signing the contract, they could not have been more helpful. Once I'd signed on the dotted line, it was a case of me doing all the chasing and not being kept up to date on what was going on....

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Laura

Dream Doors

10 years ago

Unfortunately we lost a member of staff recently and at the busiest time of the year it is difficult keeping up with communications when our client is not available as happened on this occasion. The property was empty and communication with the client was difficult because she was not at the property whilst the work was being carried out. Hence, we were unable to carry out our normal handover procedure to the client and were not aware of any outstanding snagging issues until brought to our attention by the client. We scheduled and carried the outstanding work, but again as the client was not available it took longer than normal to gain confirmation that the work was complete. We agree that communications between ourselves and our client could have been swifter and with new staff in now in place we are back on track. Based upon our client’s feedback we will be reviewing our procedures for signing off jobs in situations where the client is not available.

Pålidelig kunde

10 years ago

I absolutely appreciate that Dream Doors was experiencing a higher than usual volume of work and the workload to staff ratio was tricky during the time they were working on my kitchen. However, the implication that the difficulty in this process was due to my lack of availability is really inappropriate and I'm actually quite insulted by this! Whilst I wasn't living in the house while the work was being completed, I was available and contactable all the time and Dream Doors had all my contact details. If Dream Doors needed me at the house, I would have made arrangements to be there (which I always did when I was asked). My issue is not the length of time the work took or the quality of work. To me good customer service is not about doing everything on time or perfectly, it's about being kept in the loop and being made to feel like your needs as a customer are being considered and met - basically that you and your custom is valued. I'm afraid the response above from Dream Doors has only reinforced my initial negative opinion, which at the end of the day is a shame for both parties.

Produktanmeldelser

Købsdato: 17/07/2015

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Pålidelig kunde

Bekræftet af Feefo

10 years ago

Dream Doors Feedback

Friendly professional service. The fitter arrived at the agreed time, double checked certain details of the work with me to ensure everything was as I wanted and finished when expected. Very pleased...

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Produktanmeldelser

Købsdato: 09/08/2015

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Pålidelig kunde

Bekræftet af Feefo

10 years ago

Dream Doors Abingdon

Very friendly and approachable, listened to requests. Fitter was very good and efficient. Not everything quite right on the day but was sorted within weeks. Would recommend to others.

Produktanmeldelser

Købsdato: 08/08/2015

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Dream Doors Anmeldelser

kitchen doorsFlere anmeldelser af dette produkt (17)Se produktwebstedetEasy to keep clean and looking good. Good quality.

kitchen doorsFlere anmeldelser af dette produkt (17)Se produktwebstedetGood quality products, excellent work tops and doors.

kitchen doorsFlere anmeldelser af dette produkt (17)Se produktwebstedetMakes our kitchen look as good as new. Quality of product very good and well fitted. We liked their attention to detail. Every small matter dealt with efficiently and every obstacle in fitting...Læs flere

kitchen doorsFlere anmeldelser af dette produkt (17)Se produktwebstedetThe doors are what they are doors

kitchenFlere anmeldelser af dette produkt (9)Se produktwebstedetMy ideas delivered to above my expectations and listened to my plans in a pro active and can do attitude ~ I am very pleased with the finished result.

kitchenFlere anmeldelser af dette produkt (9)Se produktwebstedetGreat.good choice of colours.great price.

kitchenFlere anmeldelser af dette produkt (9)Se produktwebstedet

kitchen doorsFlere anmeldelser af dette produkt (17)Se produktwebstedetVery happy with my refurbished kitchen. The changes make it look brand new.

Kitchen makeoverFlere anmeldelser af dette produkt (3)Se produktwebstedetVery happy with our makeover and it has made our kitchen seem larger and lighter.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?