Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

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Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Directline Flights Anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

bedømmelseri det seneste år

Viser alle 17,581 anmeldelser

Val

COCKERMOUTH

6 years ago

Hvad Val sagde om Directline Flights:

Not as straightforward as it might have been.

I had to ask for help with printing off my boarding cards. I wished I had used the Easyjet site.

Sara

Directline Flights

6 years ago

Dear Miss L Thank you for your feedback. If you make your booking with us, the process to print boarding passes is the same as booking directly with easyJet. We can also post them if any customers don't have access to a printer. Best regards Katie. Customer Service Team Directline Flights.

Pålidelig kunde

6 years ago

Booking went perfectly smoothly

Efficient & easy to use

Mr Mcseveney

6 years ago

Hvad Mr Mcseveney sagde om Directline Flights:

beat airline price

Pålidelig kunde

6 years ago

It was easy to book with them

I would certainly book with them again

Pålidelig kunde

6 years ago

Just followed instructions all pretty straight forward

Mr Swain

6 years ago

Hvad Mr Swain sagde om Directline Flights:

Excellent service

I would recommend your service to anyone. Very good on the phone and the back up service is excellent .

Sara

Directline Flights

6 years ago

Dear Mr S. Thank you for your feedback. The team thoroughly enjoy helping customers with any queries they have and get great satisfaction from receiving lovely comments like this. Best regards Sara Directline Flights Customer Service Team.

Mrs Moghul

6 years ago

Hvad Mrs Moghul sagde om Directline Flights:

I would certainly recommend them friends. They are excellent.

Mrs Bloor

Berkshire

6 years ago

Hvad Mrs Bloor sagde om Directline Flights:

Appalling service & hidden costs

Be honest with the admin fee that doesn’t appear on the booking page and is hidden in the T&C’s - a dreadful way to make money.!

Sara

Directline Flights

6 years ago

Dear Mrs B Thank you for your feedback. I am sorry that you missed it, our service fee is listed as a separate item in the Flight Price box and included again in the total. I do hope that this addresses your query. Best regards Sara Customer Service Team.

Mrs Tafelmacher

Hereford

6 years ago

Hvad Mrs Tafelmacher sagde om Directline Flights:

Not perfect.

you could have had a phone. You could have warned me that Easyjet was not immediately aware that I had a seat on their plane. The seat you allocated me as someone requiring special assistance was too...

Læs flere

Sara

Directline Flights

6 years ago

Dear Mrs T. Thank you for your feedback. easyJet automatically allocated your seats in row 7 on your outbound flight and row 6 on your inbound flight. I expect that these seats were the closest available to the front of the aircraft. Our telephone number is on our website, under the 'contact us' section. If you need any further help please call one of the team on 020 8239 3333, or 0800 408 5619 (free from a landline) and they will be happy to assist you. Best regards Sophie. Directline Customer Service Team.

Pålidelig kunde

6 years ago

Excellent service for those who are not computer literate

Patient and helpful Katerine was very efficient.making the booking extremely easy

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