Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Directline Flights Anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

bedømmelseri det seneste år

Viser alle 17,581 anmeldelser

Pålidelig kunde

5 years ago

Phone was answered in good time & my problem sorted quickly

Mr Brown

5 years ago

Hvad Mr Brown sagde om Directline Flights:

Excellent customer service. Very informative all staff I have had e.mail me

They are very patient and understanding for I panic and get things misunderstood but they are very patient and kind lovely people.

Sara Bradley

Directline Flights

5 years ago

Dear Mr B Thank you for your feedback, I will make sure that this is passed to the team at our meeting tomorrow. It makes us all very happy when we receive lovely comments from our customers. Best regards Sara Customer Service Team.

Deborah Mills

Manchester

5 years ago

Hvad Deborah Mills sagde om Directline Flights:

Katrine was so knowledgeable and helpful

No que to get through and spoke to katrine who helped to sort out the problem l had she even offered support at a later if needed l will definetly recommend and use directline in the future she is a...

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Sara Bradley

Directline Flights

5 years ago

Dear Ms M Thank you so much for your lovely comments, I will make sure that these are passed to Katrine, she will be thrilled. Best regards Sara Customer Service Team.

Mr Cox

Hastings East Sussex

5 years ago

Hvad Mr Cox sagde om Directline Flights:

She was very good and helpful to us and when we had to change our flight ..

They were very helpful and we would get them to do it again

Mrs Margaret Williams

5 years ago

Hvad Mrs Margaret Williams sagde om Directline Flights:

Very good telephone service

Mr Hagans

5 years ago

Hvad Mr Hagans sagde om Directline Flights:

Customer Care the American Way

rang us straight away when there was a problem. woman was extremely pleasant, clear and did her job and reassured us. top experience

Michae Mcmackin

5 years ago

Hvad Michae Mcmackin sagde om Directline Flights:

great customer service

they lost my refund i was informed when I made contact with them . They then paid me the refund into my account within 5 minutes . great service.

Mary Power

London

5 years ago

Hvad Mary Power sagde om Directline Flights:

Excellent service. Friendly and helpful adviser. Also very quick to respond to my request and it was good to speak to a person.

Mr Jackson

5 years ago

Hvad Mr Jackson sagde om Directline Flights:

Angie was great!

Angie was great. Very patient whilst I jiggled dinner and finding my wallet..! Very prompt and professional.

Pålidelig kunde

5 years ago

Directline Flights booked my flights efficiently and curteously.

I had tried to book my return flights online with easyJet with great difficulty and out success. So I turned to Directline Flights who completed my booking efficiently and with great curtesy and...

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