Hvad Trusted Customer sagde om DirectAsia Insurance:
Poor Service
Transaction was successful but certificate of insurance failed to be issued.
Bank confirmed transaction successful but DirectAsia claims transaction was 'hanging' end up had to do a 2nd transaction...
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Joey
DirectAsia Insurance
8 years ago
Dear Mr Tan
We apologise that this has caused you inconvenience & appreciate you taking time to help us learn how to improve.
I hope we were able to resolve your issue. Should you have any comments or questions, please don't hesitate to reach out to me directly.
Where Happier Matters Joey Quality Assurance Team Lead 666 55555
TC
Trusted Customer
8 years ago
Problem not solved. Duplicate charge still hanging. Nobody doing anything about it.
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TC
Trusted Customer
8 years ago
Hvad Trusted Customer sagde om DirectAsia Insurance:
Good purchase experience
Purchasing was a breeze. Sara was helpful over the phone when following up, and clear about the t&c. I like that i can customise my policy coverage, and get the features i really need for a decent...
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TC
Trusted Customer
8 years ago
Hvad Trusted Customer sagde om DirectAsia Insurance:
with so many spam calls nowadays. giving credit card details over the phone makes me feel very uneasy. though the call was directed to automated call. customer should have the option of going online...
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Pålidelig kunde
8 years ago
Responsive follow up
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TC
Trusted Customer
8 years ago
Hvad Trusted Customer sagde om DirectAsia Insurance:
Not easy to make a claim or even enquire about making a claim. Fine print is also not very clear.
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Pålidelig kunde
8 years ago
Agent had good product knowledge
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TC
Trusted Customer
8 years ago
Hvad Trusted Customer sagde om DirectAsia Insurance:
very clear explanation & excellent follow up
very clear explanation & excellent follow up
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TC
Trusted Customer
8 years ago
Hvad Trusted Customer sagde om DirectAsia Insurance:
Swift and prompt service
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TC
Trusted Customer
8 years ago
Hvad Trusted Customer sagde om DirectAsia Insurance:
Retrieving qoute required passwords which was not sent in the email.
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TC
Trusted Customer
8 years ago
Hvad Trusted Customer sagde om DirectAsia Insurance:
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We apologise that this has caused you inconvenience & appreciate you taking time to help us learn how to improve.
I hope we were able to resolve your issue.
Should you have any comments or questions, please don't hesitate to reach out to me directly.
Where Happier Matters
Joey
Quality Assurance Team Lead
666 55555