If you like to ski, cycle, climb, anything else outdoors and want kit you can rely on day in day out then we think you’d like it a whole lot more in our gear. But we know that it’s not what we say that matters but what we do. We make high quality products that are fit for purpose. That’s why when it comes to developing our ranges we look for the most effective technologies and materials. We put everything we make to the test and utilise our team of athletes to make sure it can withstand professional use.
We are very sorry to hear of your disappointment with the courier service. I can confirm that in addition to the service chosen and the Collect Plus service you mentioned within your feedback, we do also offer a delivery option with DPD via the express service.
We are constantly reviewing the delivery options in place and will take your feedback on board when making amendments to our contracted couriers moving forward.