Charles Tyrwhitt Anmeldelser

Thank you very much for this lovely feedback. I am glad we are able to offer you an easy service in which to order your husbands clothes. We hope he inturn enjoys wearing them! Thank you once again for taking the time to write to us.

Thank you very much for your kind words. It is fantastic to receive feedback like this as it lets us know we are getting it right and this is very important to us. I will make sure the people involved are aware of your comments and are given a pat on the back for a job well done!

It is really pleasing to recieve these comments regarding our service and products. I do understand your thoughts about the cost of returning items to us. We have found in the past, then when we offered a free returns we were subject to high postage costs. For this reason, we had to subsidise by passing these costs onto the price of our garments and we did not feel this was fair to our customers. However, we do offer free postage on items that are larger as we would not expect you to pay a massive amount to return the item to us. In this case, we would include a freepost return label. Please see below for our freepost returns address for use on the return of future items. I would hate for us to lose you custom over this matter as you have regularly shopped with us in the past. Charles Tyrwhitt FREEPOST NAT20390 Milton Keynes MK15 8BR I do hope this goes some way to providing peace of mind that our customer service is very important to us. We are looking to introducing a UK free returns procedure into our future seasons.

I am very sorry to hear of your past experiences when ordering with us but it is great to see that on this occasion we have improved our service. I am confident this will continue into the future. I am glad that where the quality of our products are concerned, you have always been pleased. This is great to hear as weaim to produce great products at the highest quality and it is always good to know when we are getting something right. Thank you very much for taking the time to fill in this survey, it is greatly appreciated.