My order arrived quickly however, one item was damaged in transit. I contacted customer services and they resolved the problem and sent a replacement item immediately. Friendly and helpful staff.
Produktanmeldelser
Købsdato: 06/02/2018
0
Del
Pålidelig kunde
8 years ago
Very helpful in providing information on the product before I purchased.
Poor delivery. Pots and lids found broken inside the two combined boxes
Produktanmeldelser
Muhammed
Cooksmill
8 years ago
Hi Sania, Thanks for your honest feedback. We are extremely sorry your order arrived damaged. Unfortunately, sometimes our delivery company does not provide the service we expect from them! Here at Cooksmill, we pride ourselves on ensuring our web orders a correctly packaged prior to being dispatched. We are investigating this issue with our courier and subsequently have started moving our services to a new delivery provider. We have sent you an email to discuss how we can help resolve this issue. If you have any questions, please do not hesitate to contact us on info@cooksmill.co.uk. Many Thanks Cooksmill Team
Excellent easy to navigate site. Great range of products. Particularly Kilner jars for annual marmalade making! Prompt tracked delivery. Cooksmill is my go to site.
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