Thank you for your feedback.
We’re very sorry to hear about your experience in store, as this is not the level of service we strive to provide. However, we’re pleased that our Head Office team was able to resolve this for you.
Your comments are important to us and will be shared internally to help improve our in-store experience.
Produktanmeldelser
Clogau Customer Services
Clogau
15 days ago
Thank you for your feedback.
We’re very sorry to hear that your earring arrived bent and about your experience in our Merthyr store. This is certainly not the standard of service we expect, and we’re disappointed to hear that you felt the team were unhelpful.
While we’re pleased the issue was eventually resolved, your comments regarding the in-store experience have been taken seriously and will be shared with the store management team to address.
We truly value your feedback and appreciate you bringing this to our attention.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.