Visited with my daughter to purchase necklace for her wedding day. Staff very friendly and helpful. Nothing was too much trouble. The necklace was an excellent price , much reduced from when she had...
Well impressed with the service and helpfulness from the moment I entered the shop and until I left the shop.
The took time to come to the correct purchase.
I was VERY disappointed with the items sent to me. A pair of earrings that they will not accept back that I have only looked at. The miniscule stars on them is much smaller than the picture in the...
Læs flere
Clogau
Clogau
8 years ago
Dear Customer,
Thank you for your feedback.
We are very sorry to hear this.Customer feedback is extremely important to us and we thank you for taking the time to contact us and allowing us to respond.
We endeavor to keep our website fully up to date at all times and are happy to confirm the product description including size shows:
We do offer all of our direct customers a 14-day “no quibble” money-back returns policy if for any reason you are unsatisfied with your Clogau jewellery.
Unfortunately, this policy does not apply to earrings for hygiene reasons and this does not affect your statutory rights.
If an item is deemed faulty however, we will always resolve this for you. We understand you are currently liaising with our Customer Service team in this respect who will bring this matter to a swift conclusion for you.
Kind regards
Produktanmeldelser
Clogau
Clogau
8 years ago
Dear Customer,
Thank you for your feedback. We are very sorry to hear this.Customer feedback is extremely important to us and we thank you for taking the time to contact us and allowing us to respond.
We endeavor to keep our website fully up to date at all times and are happy to confirm the product description including size shows:
We do offer all of our direct customers a 14-day “no quibble” money-back returns policy if for any reason you are unsatisfied with your Clogau jewellery.
Unfortunately, this policy does not apply to earrings for hygiene reasons and this does not affect your statutory rights.
If an item is deemed faulty however, we will always resolve this for you.
We understand you are currently liaising with our Customer Service team in this respect who will bring this matter to a swift conclusion for you.
Købsdato: 03/11/2017
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Del
TC
Trusted Customer
8 years ago
Hvad Trusted Customer sagde om Clogau:
Lovely service, great price for beautiful jewellery. A great collection of designs
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.