ordering was fairly easy on line, delivery was as expected, returns label was misprinted on the reverse so had to print off another in order to send back. There is patching coverage in Cornwall when...
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Karen
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. You can of course return any unwanted, unworn items for exchange or refund.
Thanks for your feedback. I'm very sorry to hear of the delay in response to your latest enquiry. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Produktanmeldelser
Karen
Chums
1 month ago
Thanks for your feedback. I'm very sorry to hear of the delay in response to your latest enquiry. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Købsdato: 20/07/2026
0
Del
MT
Miss Gwendoline Thorn
Bekræftet af Feefo
GBR
1 month ago
Hvad Miss Gwendoline Thorn sagde om Chums:
Most of my order arrived within a week but sadly I am still waiting for the most important item ,namely the rug . I have emailed Customer services but not received any response. I am disappointed to...
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Sohith
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we I will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and will be credited back to your original method of payment.
Produktanmeldelser
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we I will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and will be credited back to your original method of payment.
Karen
Chums
1 month ago
Thanks for taking the time to leave a review.
Købsdato: 25/07/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
very.good.itim
Sohith
Chums
1 month ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Produktanmeldelser
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sent back still waiting for exchange to be sent
Poor service
Rachel
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you have been disappointed with the service. Having reviewed your exchange request, we can confirm that the replacement item requested is a different product to the one originally returned and there is a balance outstanding due to the difference in price. Unfortunately, we are unable to dispatch the exchange until this payment has been made. Please contact our Customer Services team on 03333 554 455 at your earliest convenience and we will be happy to take payment and arrange for your exchange to be sent out.
MK
Mrs Valerie Knight
1 month ago
Would have been good customer service if an email had been sent with reference to exchange and balance owed I know nothing about this
In the light of this please now refund the returned item and scrap the exchange please let me know when the refund is done
Yours unhappy customer
Valerie knight
Karen
Chums
1 month ago
Thanks for your reply. I'm very sorry to hear you were not aware of the shortfall. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Produktanmeldelser
Rachel
Chums
1 month ago
Thank you for your comments.
MK
Mrs Valerie Knight
1 month ago
Refund return please now
Karen
Chums
1 month ago
Thanks for your reply. I'm very sorry to hear you were not aware of the shortfall. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Sohith
Chums
1 month ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Købsdato: 21/07/2026
0
Del
MD
Mrs Mrs Linda Joyce Drake
Bekræftet af Feefo
1 month ago
Hvad Mrs Mrs Linda Joyce Drake sagde om Chums:
delivered on time and very easy to sort out returns
Sohith
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.