The sandals arrived promptly. Packaging intact. The courier, a very nice lady, actually rang my doorbell, and didn't throw the parcel over the fence, as many other delivery drivers do.
Sushmitha
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Produktanmeldelser
Sushmitha
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
takes them to long to deal with returns and refunds
Karen
Chums
1 month ago
Thanks for your feedback. We are sorry to hear that you are unhappy with the time frame for processing your return and refund. As advised in our returns policy, please allow up to 14 days for returned parcels to be received and processed by our warehouse. Having checked your account, I can confirm that your return has now been processed and your refund was issued today. Please allow 3 to 5 working days for the refund to appear in your account, although this may vary depending on your payment provider.
Produktanmeldelser
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment.
Købsdato: 29/07/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
First class. Prompt delivery and no problems.
Sushmitha
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Produktanmeldelser
Sushmitha
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sushmitha
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Købsdato: 29/07/2026
0
Del
MT
Mr Barry Tilston
Bekræftet af Feefo
GBR
1 month ago
Hvad Mr Barry Tilston sagde om Chums:
Good
Karen
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Produktanmeldelser
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.