We sincerely appreciate your business and your valuable feedback.
Produktanmeldelser
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Købsdato: 28/07/2026
0
Del
MW
Mr Jack wild
Bekræftet af Feefo
GBR
1 month ago
Hvad Mr Jack wild sagde om Chums:
Rubbish and unreliable
Twice we have been promised a phone call and twice nobody has rang and that was last week and we are still waiting
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you have been disappointed with the service you received. We understand how frustrating it is to be promised a callback and then not receive one, particularly when you have been waiting for a resolution.
This is not the level of service we aim to provide, and we apologise for the inconvenience caused. Your comments will be shared with the relevant team so that the missed callbacks can be reviewed and improvements made to our communication processes.
Thank you for bringing this to our attention, and we are sorry for the frustration caused by the delay.
Produktanmeldelser
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that you experienced difficulties while trying to arrange the exchange for the correct size trousers. We understand how frustrating it must have been to contact us twice without receiving a resolution.
Following receipt of the additional £5.00 payment yesterday, we can confirm that your replacement order has now been dispatched. We apologise for the delays and lack of communication during this process, as this is not the level of service we aim to provide.
Thank you for your patience and for bringing this matter to our attention. Your comments will be shared with the relevant team to help improve our service and communication going forward.
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Produktanmeldelser
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Købsdato: 02/08/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
The service was fine and received in the day specified.
Helen
Chums
1 month ago
Thank you for your feedback. We're pleased to hear that you were satisfied with the service provided and that your order was delivered on the day specified.
We appreciate you taking the time to share your experience and are delighted that we met your expectations on this occasion. We look forward to serving you again in the future.
Produktanmeldelser
Helen
Chums
1 month ago
Thank you for your feedback. We are sorry to hear that the Pegasus Soft Touch Mid-Length Men's Summer Jacket did not meet your expectations.
We regret that the colour was different from how it appeared in the catalogue and that you found the sizing to be larger than expected. We also appreciate your comments regarding the stiffness of the material and understand how this affected your overall impression of the garment.
Thank you for noting that the jacket was well made and nicely lined. We value all customer feedback, as it helps us review our products and improve the information we provide. We are sorry that this item was not suitable for your husband's needs and appreciate you taking the time to share your experience.
Købsdato: 02/08/2026
0
Del
MW
Mrs Nesta Walters
Bekræftet af Feefo
GBR
1 month ago
Hvad Mrs Nesta Walters sagde om Chums:
Faultless.
Anirudh
Chums
1 month ago
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Produktanmeldelser
Anirudh
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.