Efficient but a lot of information is given so it is sometimes hard to discern the actual policy and amount owing
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Very easy to deal with, helpful and good value
Explained what I wanted and they sorted it out effortlessly
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Professional
Professional and helpful
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LE
Leigh
Bekræftet af Feefo
4 years ago
Hvad Leigh sagde om CHU Underwriting Agencies:
Couldn’t get $ amount owed
Couldn’t find amount owed
Vicki
CHU Underwriting Agencies
4 years ago
Hi Leigh
I'm sorry to hear you couldn't obtain the requested premium. So that I can investigate further, could you please advise was it regarding a new quote or policy renewal and product type?
Regards
Vicki
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Super helpful. Contacted me proactively when there was an overpayment and helped me resolve it
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Prompt RenewalResponse
I have rated the service high because I was provided with quick response over the phone. The sales person was efficient and knowledgeable all my needs were meet.
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Pålidelig kunde
Bekræftet af Feefo
5 years ago
An efficient, pleasant, helpful and resolute experience
In this instance, it took quite a bit of work to help source the required information. I was very impressed with the way in which my inquiry was attended to. I felt my circumstances were clearly...
Læs flere
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Pålidelig kunde
Bekræftet af Feefo
5 years ago
As yet I have not received an invoice for the renewal for the Community Property for 2021 - 2022 and so I am confused as to why I am being asked for feedback.
Vicki
CHU Underwriting Agencies
4 years ago
Hi
Apologies for the any confusion CHU has caused. We have recently migrated onto a new system which appears to have incorrectly sent you the survey prematurely. Please let me know if you haven’t received the renewal via email.
Regards
Vicki
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Pålidelig kunde
Bekræftet af Feefo
5 years ago
I asked for an invoice and was told they couldn’t send it to me.
I asked for an invoice to be sent to me they said they couldn’t do that. But I am expected to pay on time ??????
Vicki
CHU Underwriting Agencies
4 years ago
HiOn behalf of CHU I wish to apologise for the delay in providing renewal terms this year. Unfortunately, the delay was due to a change over of systems which we have currently been working on. On average renewal terms are provided eight weeks prior to the due date. If due to a delay on our end a much shorter notice period is provided CHU is able to discuss a payment extension. Are you able to provide the plan number, policy number or full address so that I can investigate further.Happy to discuss further.Vicki1300 289 248
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Pålidelig kunde
Bekræftet af Feefo
5 years ago
Excellent service from Brian in the Adelaide office. He couldn’t have been more helpful.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.