Efficient, professional and exactly what I needed! Thank you 🙏
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Erin,It is great to hear that you had such a positive experience. We will pass this feedback onto our customer service team.Team CHU
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Poor claims process
Poor claims experience where CHU tells lies.
Kara
CHU Underwriting Agencies
4 years ago
Thank you for your review. We have very high expectations with our claims service delivery at CHU and apologise that our service did not satisfy your expectations in this instance.
Pålidelig kunde
4 years ago
CHU fails to deliver on customer service as outlined on its web site. It's all lies as staff lie and simply try to cover up the poor service in the claims department.
1
Del
ME
MRS JEANNA EDWARDS
Bekræftet af Feefo
4 years ago
Hvad MRS JEANNA EDWARDS sagde om CHU Underwriting Agencies:
Don't go with this insurer.
Will be seeking a new insurer when renewal is due.
Vicki
CHU Underwriting Agencies
4 years ago
Hi Jeanna
I'm sorry to read your review. Would it be possible to obtain specifics so that I have the opportunity to investigate?
Regards
Vicki
ME
MRS JEANNA EDWARDS
4 years ago
Hi Vicki, is there a number I can contact you on?
Vicki
CHU Underwriting Agencies
4 years ago
Hi Jeanna
I've emailed you my contact number.
Regards
Vicki
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Helpful Staff. Despite your higher policy cost (than RAC) your past support encouraged us to renew.
Rachelle
CHU Underwriting Agencies
4 years ago
We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback. We appreciate that you are long time loyal customer.
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Admitted an error and remedied the situation.
Rachelle
CHU Underwriting Agencies
4 years ago
We appreciate your feedback and are so glad that the outcome was positive.
0
Del
TS
THE SECRETARY, SP 19636
Bekræftet af Feefo
4 years ago
Hvad THE SECRETARY, SP 19636 sagde om CHU Underwriting Agencies:
Doing everything online now is most efficient both in communication and receiving the renewal certificate.
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for your kind words and positive feedback. We appreciate you taking the time to share your feedback with us and the community.
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Phoned CHU 1300289248 Thursday 28/10 at 4.00pm SACST and again Thursday 4/11 at 11.40am heard a number of condescending messages and then advised the office was closed. Odd working hours.
New charge...
Læs flere
Vicki
CHU Underwriting Agencies
4 years ago
Hi
Firstly apologies for the delay in replying. Our phone line is open Monday to Friday, 9am to 8pm AEST. Not sure how you received a message that our office was closed. If you are able to provide your contact number our system support area can investigate further.
Regards
Vicki
Pålidelig kunde
4 years ago
I should like to upgrade my rating of CHU to four [4] stars.
Vicki
CHU Underwriting Agencies
4 years ago
Hi
That would be much appreciated. Thank you.
To change your feedback, simply click the "Leave Your Feedback" button in the original email that was sent, and you will have the option to change your rating.
Regards
Vicki
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
GREAT SERVICE
Easy to use website. Always easy to speak with someone. Use them both as a manager of strata schemes and an owner/contents insurance.
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for being a loyal customer. We are so pleased that you have had a positive experience with both our website and our customer service team and thank you for taking the time to leave your feedback.
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Good landlord insurance policy
Good comprehensive landlord policy.
Easy application online
Rachelle
CHU Underwriting Agencies
4 years ago
Thank you for your kind words and positive feedback. We appreciate you taking the time to share your feedback with us and the community.
0
Del
RO
Rosalieh
Bekræftet af Feefo
4 years ago
Hvad Rosalieh sagde om CHU Underwriting Agencies:
Timely reminder to renew. Easy to understand information provided.
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Rosalieh, We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.