Good service and attention to detail but no contact phone numbers!
Hello - we have two ongoing policies with CHU for landlord insurance.
Renewal notices came in heaps of time to allow me to compare policies with other insurance companies, check what was being...
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Del
MA
Mark
Bekræftet af Feefo
4 years ago
Hvad Mark sagde om CHU Underwriting Agencies:
Easy process
Rachelle
CHU Underwriting Agencies
4 years ago
Great to hear Mark - thank you for giving this feedback.
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Del
CR
Craig
Bekræftet af Feefo
4 years ago
Hvad Craig sagde om CHU Underwriting Agencies:
All good
speedy response to enquiry. Smooth online experience. Easy to navigate.
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Craig, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.
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PE
Peter
Bekræftet af Feefo
4 years ago
Hvad Peter sagde om CHU Underwriting Agencies:
Always efficient with notification and processing of Policy renewal
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Peter, We are glad that your renewal experience was a positive one. CHU
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TS
THE SECRETARY - SP 69734
Bekræftet af Feefo
4 years ago
Hvad THE SECRETARY - SP 69734 sagde om CHU Underwriting Agencies:
Some what concerned as a customer for over 10 years that I did not get a reminder notice. Service was quick when I realised and requested it.
Vicki
CHU Underwriting Agencies
4 years ago
Hi Conny
I've checked the policy and can see renewal terms were sent 23/10/2021, 27/11/2021 & 10/01/2022. Not sure why you didn't receive the 27/11/2021 copy which would have been the reminder.
Regards
Vicki
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Del
MA
Mark
Bekræftet af Feefo
4 years ago
Hvad Mark sagde om CHU Underwriting Agencies:
All the documentation was correct..
Rachelle
CHU Underwriting Agencies
4 years ago
Good news.
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Del
RO
Roger
Bekræftet af Feefo
Fremantle
4 years ago
Hvad Roger sagde om CHU Underwriting Agencies:
Excellent
Good response, professional, helpful, very goof service, well explained,, very friendly
Rachelle
CHU Underwriting Agencies
4 years ago
Hi Roger, We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback. CHU
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Very good service
Very helpeful and answered all my questions
Rachelle
CHU Underwriting Agencies
4 years ago
We are thrilled to receive this feedback - thank you for taking the time to leave it.
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Del
TS
THE OWNERS OF SP 37472
Bekræftet af Feefo
4 years ago
Hvad THE OWNERS OF SP 37472 sagde om CHU Underwriting Agencies:
To be honest, I have never found CHU terribly helpful....
Vicki
CHU Underwriting Agencies
4 years ago
Hi Fiona
Thank you for the feedback even though it's disappointing to read as customer service is important to CHU. To help assist with training and improvement opportunities are you able to me more specific in relation to how we have failed.
Regards
Vicki
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Del
OJ
Owners Corporation Plan No. PS 513343J
Bekræftet af Feefo
4 years ago
Hvad Owners Corporation Plan No. PS 513343J sagde om CHU Underwriting Agencies:
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.