Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

ChefOnline Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Pålidelig kunde

4 years ago

Very reliable service, delivery always on good time and easy to follow account. We have used this service on many occasions and they never let us down.

Support Team

ChefOnline

4 years ago

Thank you for the kind words. We are glad we could help you out. Stay tuned for more!

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Pålidelig kunde

4 years ago

Fish and chips order for collection

Website easy to use, menu and prices on line and very convenient to order and pay in advance. Saves queuing will definitely use again.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Pålidelig kunde

4 years ago

App not good, website not mobile friendly, service poor

Haven't used chef in mine for months because the last time I ordered something it did not get passed to takeaway company to process. However payment was taken and it took alotv of effort to get my...

Læs flere

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

CU

CustomerName

4 years ago

Hvad CustomerName sagde om ChefOnline:

Fantastic

Fantastic service really easy to use and quick delivery

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.

0

Pålidelig kunde

4 years ago

Poor

Poor service. Took a long time for delivery. Poor communication

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

Pålidelig kunde

4 years ago

Website doesn’t work and takes money

Terrible. I ordered food from the restaurant, chef online took my money, yet the order never went through to the restaurant, I never got an email confirmation. I rang the restaurant but they couldn’t...

Læs flere

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

0

Pålidelig kunde

4 years ago

Food was ok. Felt rushed and disappointed that the burger of the month wasn't available. Would go again but wouldn't rush.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Pålidelig kunde

4 years ago

Takeaway order online

Such an easy order system to use. Never had any problems with it.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

0

Pålidelig kunde

4 years ago

Great food and great service.

Very efficiently dealt with my phone order. Delivered at the time required. Plenty of lovely food. Thank you.

Support Team

ChefOnline

4 years ago

Your kindness means a lot. Stay with ChefOnline! Thank you.

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CU

CustomerName

4 years ago

Hvad CustomerName sagde om ChefOnline:

Excellent service

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback

0