Originally had card fail on order due to PayPal issues. Called and left message on Friday late afternoon. Monday morning had to call them to provide card info, never got a call back.
Then, after...
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ChairOffice
ChairOffice
11 years ago
Thank you for your review. I am slightly mystified as have gone through all off our messages and checked emails and we have never had this reported to us. I am not saying that you have not but we would have reacted immediately in the same way as we do to all problems. I have called and left a message for you and also emailed but had no reply. I am sorry that the chair arrived like this and that you feel this way as this is certainly not how we operate our business.
Jamie Welch
Order arrived quickly, we had no contact at all between placing order and receiving it though, it simply arrived
ChairOffice
ChairOffice
11 years ago
Thank you for your review. This is dispatched on a next day delivery service as indicated on the website so therefore they do not book the delivery in.
I have arranged for a foot of each colour to be posted so that you may choose the colour you prefer.
Jamie Welch
Thank you for your review and I am pleased that you are now very happy with the chair after we called and explained how to ease the recline function to a greater angle.
Jamie Welch
Simple to order from the website. Didn't get confirmation that the payment had gone through, but delivery was quick.
ChairOffice
ChairOffice
11 years ago
Thank you for your review. I am pleased that you are happy with the product and that the delivery was quick. I can see that the email address was entered incorrectly which was why the payment confirmation was not received and have not rectified and sent this over to you.
Jamie Welch
Chair is very comfy but would have been good if a booklet could have been provided regarding what the levers do
ChairOffice
ChairOffice
11 years ago
Thank you for your review. This booklet should have been in the box and I will advise our suppliers to check all boxes to make sure for future orders.
Jamie Welch
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