Thank you for your feedback which is greatly appreciated.
We are sorry to hear the butterfly necklace wasn't as expected.
We understand how difficult it can be to shop for jewellery online. With this in mind we try to offer a number of photos as well as detail information about the product dimensions and weight.
If there is anything else you think we could have added to help other buyers, please let us know your thoughts as your feedback is very valuable to us.
Equally , if you would like to return the necklace for a refund, please contact our team at info@chainsofgold.co.uk
We look forward to hearing from you.
Carolina Veronese
Chains of Gold
Excellent customer service, prompt reply to emails, sourced a different chain to the one shown. Packaged beautifully and good delivery service, arrived on the date expected.
Excellent customer service,staff even sourced a different chain to the one shown on the pendant; answered emails quickly. Really can't rate them high enough.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
