Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Certainly Wood

Viser alle 12,669 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Excellent firewood from Certainly

Easy to order, efficient delivery, great quality

Produktanmeldelser

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! It's great to hear that you are pleased with the quality of our logs and that you love the savings made from our Fire Club membership! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Købsdato: 29/06/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Great product , all round great service

Excellent consistent service as always

Hayleigh

Certainly Wood

1 year ago

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase of our kiln dried logs and Flamers natural firelighters. Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. Thank you for choosing us and for letting us know how we did. Best wishes, Hayleigh

Produktanmeldelser

Købsdato: 10/07/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Really quick and easy, couldn't fault it

Produktanmeldelser

Købsdato: 11/07/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Top quality

Always spot on service.

Produktanmeldelser

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review on our Fire Club Membership scheme! We are thrilled that you see the value in it as much as we do. Please feel free to keep us updated on how the membership works out for you throughout the year. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Købsdato: 12/07/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Perfect

Perfect- happy customer

Produktanmeldelser

Købsdato: 11/07/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Perfect service and logs

Very helpful when I called with a question, logs arrived on time and a very helpful driver put them exactly where I wanted them

Produktanmeldelser

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful 5 star review! We're delighted to hear you were happy with your purchase of our kiln dried logs in crates and that they arrived on time with a helpful driver. It's great to hear that you have found the right fit for you in our crates of logs and that you are happy with the quality of the logs you received. We aim for nothing but the best, and it's great to know we're meeting expectations. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Købsdato: 11/07/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Five star products and service

The service is great. Selecting a date for delivery is easy and convenient.

Produktanmeldelser

Hayleigh

Certainly Wood

1 year ago

Thank you so much for giving us 5 stars for our products and customer service! We are thrilled we could help and are delighted that you are happy with your purchase of our kiln dried logs in small bags and Flamers natural firelighters! I will be sure to pass on your wonderful feedback onto the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Købsdato: 02/07/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

We love Certainly Wood

Excellent telephone support and advice, saving us money by pointing us to savings available and explaining new delivery procedures clearly.

Produktanmeldelser

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your wonderful feedback! It makes our day hearing about how much our customers love our products and the excellent service they’ve received from our team. Please feel free to keep us updated on how the membership works out for you throughout the year. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Købsdato: 01/07/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Good wood - untimely timing.

One downer - advice of deliver slot was received 2 hours after the delivery had been made.

Produktanmeldelser

Købsdato: 01/07/2025

Pålidelig kunde

Bekræftet af Feefo

1 year ago

Excellent service! Problem with order. Sorted very quickly. Happy bunny.

As explained previously, there was a problem with our order and they dealt with it to our mutual satisfaction,

Produktanmeldelser

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your great feedback. We really appreciate your understanding and are pleased we were able to correct our mistake. Thank you for the 5 star rating on our customer service! Our team works hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. I will be sure to pass your kind words onto the team member who helped you. It's also wonderful to hear that you are happy with the quality of our logs and that you would still return despite the mix up on your order. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Købsdato: 01/07/2025

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Certainly Wood Anmeldelser

MembershipFlere anmeldelser af dette produktSe produktwebstedetMy delivery arrived at a time convenient to me and with all the extras included. The quality of the logs is excellent and the Members' discount is worthwhile - it more than covers the cost of...Læs flere

Kiln Dried Logs In Bulk BagsFlere anmeldelser af dette produktSe produktwebstedetExcellent product and perfect stored in the bulk bag in the garage I buy from this company every year - great service , really helpful delivery drivers, highly recommend

Flamers 200Flere anmeldelser af dette produktSe produktwebstedetGreat eco friendly product

Kiln Dried Birch Crates LargeFlere anmeldelser af dette produktSe produktwebstedetMy first time ordering a crate of logs instead of a bulk bag. The driver just put it in my garage , loads easier , no stacking I won’t go back to builders bags again ! The logs are perfect, bone dry...Læs flere

MembershipFlere anmeldelser af dette produktSe produktwebstedetVery worthwhile if you buy logs regularly. I buy several large bags per year so very cost effective getting 10% discount.

Kiln Dried Ash & Oak Crate MediumFlere anmeldelser af dette produktSe produktwebstedetTop quality logs in a crate, delivered on time and I didn’t have to stack them - saved me hours of work

Kiln Dried Birch Crates MediumFlere anmeldelser af dette produktSe produktwebstedetReally good value and excellent quality

Kiln Dried Oak CrateFlere anmeldelser af dette produktSe produktwebstedetas per my other review. Great quality logs and the crate is a real time saver compared to the bulk bags I used to buy

70 Bag Pallet Of Kiln Dried LogsFlere anmeldelser af dette produktSe produktwebstedetSmall bags of kiln dried logs are so convenient to store and to use. Individual bags are just the right weight to take into the house to use as required. No waste. No mess. 70 bag pallets take up...Læs flere

Flamers 200Flere anmeldelser af dette produktSe produktwebstedet

MembershipFlere anmeldelser af dette produktSe produktwebstedetWe buy from Certainly Wood evey year, buying logs and Flamers for our woodburner. The quality of the wood means that our woodburner and chimney remain clean and saves us from expensive cleaning or...Læs flere

40 Bag Pallet Of Kiln Dried LogsFlere anmeldelser af dette produktSe produktwebstedetAs ever great quality timber. Bags make for easy handling.

70 Bag Pallet Of Kiln Dried LogsFlere anmeldelser af dette produktSe produktwebstedetWe previously had 80 bag pallets, but ordered a 70 this year as it was the biggest available. We order bags for ease of storage. Unfortunately, there was a problem with our order and a bulk bag was...Læs flere

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?