Have been lead director of a Technical Consultancy business for the last 18 years and have used Caunce O'Hara, since day 1, for all our company insurance. They have always provided an excellent...
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Produktanmeldelser
Købsdato: 15/05/2023
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Malcolm Macarthur
Bekræftet af Feefo
2 years ago
Hvad Malcolm Macarthur sagde om Caunce O’Hara:
Ease of use on website simplified making renewal of policy very easy and new documents available for download almost immediately
Yes I have been a long term customer and all I was wanting was to renew my policy which yous make almost impossible due to your lack of availability throughout the week and absolutely no availability...
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Katherine
Caunce O’Hara
2 years ago
Hi Matthew,
Thank you for taking the time to leave feedback.
My sincere apologies for the difficulty you experienced in getting through to us. I have passed your feedback on to our Customer Service Manager.
At the time you called, we were experiencing higher call volumes than usual which unfortunately resulted in longer waiting times when calling in however this issue is now resolved.
I can see that you managed to get through to Husain but if there is anything else we can help with, please do not hesitate to get in touch or reply to this message and we can give you a call at a time that suits you.
Kind regards,
Katherine
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