I had to put the order on hold and then contact them again to continue with the order. They were still able to get the order to us on the next working day. Very helpful.
Produktanmeldelser
Købsdato: 11/04/2016
0
Del
RI
Rick
Bekræftet af Feefo
Merlin.
10 years ago
Hvad Rick sagde om Cardea Solutions:
Generally prompt service - rep is helpful and flexible but company as a whole seems a bit unwilling to adapt to customers needs?
Produktanmeldelser
Customer Service
Cardea Solutions
10 years ago
Hi. Thanks for your feedback, especially your comments about your Account Manager Stephen, we will be sure to pass those on. We are sorry that you feel as a whole we are unwilling to adapt to customer needs, we pride ourselves on a high level of customer service and as you will see our other Feefo reviews do reflect this. It would be great if you could let Stephen know of any specific issues so that we can endeavor to improve your perception moving forward. Also Stephen will be more than happy to run you through the warranty claims procedure should the need ever arise. Regards Cardea Solutions
Item arrived quickly and well packaged. Please update product description so it is easier to ascertain whether a 'left' or 'right' version is required.
I don't like automatically being signed up...
Læs flere
Produktanmeldelser
Købsdato: 13/04/2016
0
Del
Pålidelig kunde
Bekræftet af Feefo
10 years ago
Very prompt, after initial illness held up the job, Thank you.
Produktanmeldelser
Købsdato: 07/04/2016
0
Del
Pålidelig kunde
Bekræftet af Feefo
10 years ago
All school doors dealt with within the timeframe. Finger guards well fitted. School environment respected during time here. .
We are sorry to hear about this problem, it is one that we have never previously encountered. In view of this, we will contact our suppliers to see if it is viable to manufacture the Socket Shield as left and right handed, or possibly have it made as universal where one key can be used on both sides. However, at the moment we only supply the one option which is the same as the image shown on our website.
Købsdato: 23/03/2016
0
Del
DA
Dave
Bekræftet af Feefo
Maidstone
10 years ago
Hvad Dave sagde om Cardea Solutions:
Very happy with the device
Customer Service
Cardea Solutions
10 years ago
Thank you for taking the time to review Cardea's Buggy Lock. We're glad you're happy with the device.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Thanks for your feedback, especially your comments about your Account Manager Stephen, we will be sure to pass those on.
We are sorry that you feel as a whole we are unwilling to adapt to customer needs, we pride ourselves on a high level of customer service and as you will see our other Feefo reviews do reflect this.
It would be great if you could let Stephen know of any specific issues so that we can endeavor to improve your perception moving forward.
Also Stephen will be more than happy to run you through the warranty claims procedure should the need ever arise.
Regards
Cardea Solutions