Very good service and advice from Camino Ways. the only slight criticism was there could have been more definite advice on the transport from Bilbao airport to Pamplona and back from Logrono.
The bus to Santiago saved the day as we arrived before noon at Hotel Ruta Jacobea from O pino.. It enabled us to visit Santiago and not loose half a day. The next day we walked to Santiago.
Very attentive staff, thorough guide before the trip .Great accommodations. One suggestion is to have some special notes for cyclists, as all the info is geared towards hikers. Terrain is important...
Thank you for your feedback from your tour on the Camino. We understand you feel you did not receive a full service which was due to a miss print on a voucher. However to make up for this error, we offered at the time to transfer your luggage to your bus. Your decision not to avail of this offer made it difficult for both parties.
We take all reviews seriously and always investigate the circumstances. We are a start-up company in our 3rd year and by this very nature suffer some growing pains, such as the error on your voucher that we tried to fix. We take pride in our customer service and consider it to be a vital element of our business. We are disappointed that you feel so negatively towards us however if you would like to discuss the situation further please contact Jeremy on 01 525 2886 at your earliest convenience.
Kind Regards,
Jeremy
efficient. in contact before and after camino. in jan when we decided to do camino i contacted camino ways and another company. camino ways got back to me straight away. i still haven't heard from...
It was all very easy. Any queries I had were answered very quickly. I would suggest it would be better to extend the final payment after a deposit has been paid from 7 days to three weeks.
Very helpful in sorting out our joint booking problem; Easy to contact you, would recommend the company to others.
The hotel at Roncevalles was excellent and the meal brilliant. The hotel at Zubiri...
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!