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Caledonian Travel Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/caledonian-travel | Feefo

Viser alle 32,978 anmeldelser

MISS SHAW

Bekræftet af Feefo

7 years ago

Hvad MISS SHAW sagde om Caledonian Travel:

Excellent service

Got through to very pleasant girl without any wait. Girl was very efficient and gave me the help I required.

Pålidelig kunde

Bekræftet af Feefo

7 years ago

This trip was cancelled as steam railway not running

The trip was cancelled so check before you send out feedback emails please - we went nowhere!!

Chris

Caledonian Travel

7 years ago

Naturally, it was with great concern to learn of your disappointment with regards to the cancellation of your trip. I can fully appreciate your feelings on the matter and I would like to sincerely apologise for the disappointment and upset caused. I appreciate it is of little consolation, but I would like to explain that we are only able to offer tours based on our coach reaching a minimal running capacity. It would not be feasible for any operator to run breaks for only a handful of clients, the associated costs and ultimately the increased selling prices would not be at all realistic. Where possible we always try to give as much notice as possible and offer discounts on alternatives tours and dates, which I fully understand is not always an option. I understand on this instance the team managed to move you to an alternative break. I regret on this occasion it was deemed necessary to cancel your original break and sincerely apologise for the inconvenience.

MR NAYSMITH

Bekræftet af Feefo

7 years ago

Hvad MR NAYSMITH sagde om Caledonian Travel:

Stonehouse, south lanarkshire . Mrs Browns Boys in Manchester

Everything done on the Internet . Good to see your seat too as sometimes if the trip is underbooked companies cancel . This way , I can check frequently .

MR CONDIE

Bekræftet af Feefo

7 years ago

Hvad MR CONDIE sagde om Caledonian Travel:

Caledonian customers Come 1st

From 1st stepping into Shop, Very warm relaxed Welcome...Tailored our needs & Exceptional Value for Money.. We are So Looking forward to Our Road trip...Watch this space...

MRS MILLAR

Bekræftet af Feefo

7 years ago

Hvad MRS MILLAR sagde om Caledonian Travel:

Very helpful staff. In tune with our request. Looking forward to our trip.

The person we spoke to was really helpful and helped us choose our break.

Pålidelig kunde

Bekræftet af Feefo

7 years ago

Only put one star to be able to type this comment. You are asking me repeatedly to make comment on a holiday that yes is booked BUT which will not be taken until much later in the year. After I have...

Læs flere

Bex

Caledonian Travel

7 years ago

Good Morning,

I appreciate that you have yet to travel on your break.

The feedback we have asked for refers solely to the service you received upon booking your break and not the holiday itself.

Apologies for any confusion caused,

Bex Cairney

Pålidelig kunde

Bekræftet af Feefo

7 years ago

I haven’t been on this trip yet but from past experience the service has be

I haven’t been on this trip booked in January but from past experiences I won’t be disappointed. From the start of the hotel to the coach drivers attitude it’s been all good.

MRS LOGAN

Bekræftet af Feefo

Yarmoutj

7 years ago

Hvad MRS LOGAN sagde om Caledonian Travel:

Polite staff and very quick and efficient.

MRS WATT

Bekræftet af Feefo

7 years ago

Hvad MRS WATT sagde om Caledonian Travel:

Used them before and so Easy to book. Highly recommended. X

Pålidelig kunde

Bekræftet af Feefo

7 years ago

Would have been 5 stars but had to wait to be served. Staff apologised. Laura was very helpful explained the hotel even sent out an email about area of the hotel.

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