The platform for video playing kept skipping sections of the video, or the image would "freeze" while watching the class. It was challenging to follow the course.
hi Bola, all our annual recurring members are automatically sent a reminder notifying them of the upcoming renewal 2 weeks before the payment is taken. Anyone who is charged and decide within the week that they do not want the membership for the coming year, receive a full refund. All our emails are answered within 12 hrs 365days a year so a quick email would have given you the solution you sought. The refund was processed within a hour of receipt of notification. Hope this helps :-)
Pålidelig kunde
10 years ago
Thank you for prompt resolution and response
Produktanmeldelser
David Brice
CakeFlix
10 years ago
As mentioned above a reminder was sent 2 weeks prior to renewal. It's possible that it could have ended up in spam, which can be prevented by adding hello@designer-cakes.com to your contact address book. Membership can be cancelled at anytime via the My Account menu or via your payment provider. All has been cancelled and refunded now.
Pålidelig kunde
10 years ago
Thank you for prompt resolution
Købsdato: 06/02/2014
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
It is nice. They explain things very well. I only would like to see more baking.
Lots of courses and loads of info, only thing would help if you could print ingredients and equipment list and more detail of type of cake or recepies used. For the novice cake storage instruction re...
Had,problem,logging in, sent email message for help. It,took a few hours, normally I would not care put,I,was making this cake from the course,I,purchased and time was nearing to work on it.
An online cake tutorial school that produces high quality video courses for a range of skills from beginner to professional. Users can join as Free, Premium or Pro Members and also have the option to buy courses individually.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
An online cake tutorial school that produces high quality video courses for a range of skills from beginner to professional. Users can join as Free, Premium or Pro Members and also have the option to buy courses individually.
