Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Waltons

Pålidelig kunde

9 years ago

Disappointing after sales service

I have not received the full order, it would have been preferable had I received a phone call to advise me of the delay instead of me having to call. Part of the order arrived quickly but as the two...

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call just now, I'm really sorry for the delay and as discussed your gate will be with you on Thursday this week, please accept my apologies again and if you need anything at all in the future please don't hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk Thank you again for your feedback
Kindest regards
Mike – Waltons Team

Produktanmeldelser

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call just now, I'm really sorry for the delay and as discussed your gate will be with you on Thursday this week, please accept my apologies again and if you need anything at all in the future please don't hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk Thank you again for your feedback
Kindest regards
Mike – Waltons Team

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call just now, I'm really sorry for the delay and as discussed your gate will be with you on Thursday this week, please accept my apologies again and if you need anything at all in the future please don't hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk Thank you again for your feedback
Kindest regards
Mike – Waltons Team

Købsdato: 29/05/2017

0

Pålidelig kunde

9 years ago

Very good service from order to delivery. After-care lacking.

Excellent service. The playhouse was delayed initially, however when I requested the base be delivered first, the service was excellent. A minor gripe would be that I was not aware that in order to...

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Waltons

9 years ago

Good morning,
Thank you very much for your great feedback, I am so pleased to know that you were happy with the service we have provided, please accept my apologies regarding the delivery charge, we have certain cut off points for areas and we try to make sure it is as clear as possible on the website. If you need anything at all in the future please don’t hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk Thank you for taking the time to provide us with your feedback.
Kindest regards,
Kirstie - Waltons Team

Produktanmeldelser

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I have called earlier and left a voice message which I hope you will be able to pick up later. I am pleased to know that you are happy with the quality of your playhouse and that you found the instructions to be good. I am sorry that the assembly of the portabase was not as straight forward as anticipated and if you need anything at all please don’t hesitate to call us on 0800 029 1000. Thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Købsdato: 23/05/2017

0

TC

Trusted Customer

North London

9 years ago

Hvad Trusted Customer sagde om Waltons:

Excellent customer service upon ordering the log cabin

The person who took my order was very helpful and friendly. He answered all my questions thoroughly. I am still waiting for the delivery and installation of the log cabin. My order was placed on 25...

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, It’s great to hear that you are happy with the customer service we have provided. I have tried to call you earlier and have left a voice message which I hope you will be able to pick up later. As soon as the item has been received into stock, we will contact you to arange suitable dates for delivery and Installation.
Kindest regards,
Kirstie - Waltons Team

Produktanmeldelser

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, It’s great to hear that you are happy with the customer service we have provided. I have tried to call you earlier and have left a voice message which I hope you will be able to pick up later. As soon as the item has been received into stock, we will contact you to arange suitable dates for delivery and Installation.
Kindest regards,
Kirstie - Waltons Team

Købsdato: 25/05/2017

0

TC

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om Waltons:

Brilliant build quality

The build quality of this summerhouse is brilliant. The staff are helpful and pleasant. One of the panels was damaged during delivery and the customer services arranged a swift replacement. I have...

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Waltons

9 years ago

Good afternoon,

I am sorry about the damage that occurred during transit but glad we were able to resolve quickly for you, resulting in high customer service satisfaction. It is always lovely to hear from happy customers and your feedback really is appreciated!

Kindest regards,

Kirstie - Waltons Team

Produktanmeldelser

Købsdato: 29/05/2017

0

Pålidelig kunde

9 years ago

Easy to order , efficient delivery , quality product

Easy to order, efficient delivery, quality product

Waltons

9 years ago

Good afternoon,
Thank you very much for your very kind review!
Kindest regards
Mike - Waltons Team

Produktanmeldelser

Købsdato: 25/05/2017

0

Pålidelig kunde

9 years ago

Great Service, Great Value, Impressed all round

Fantastic service from all at the Waltons team. Really impressed.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback!
Kindest regards
Mike - Waltons Team

Produktanmeldelser

Købsdato: 28/05/2017

0

TC

Trusted Customer

Croydon, Surrey

9 years ago

Hvad Trusted Customer sagde om Waltons:

very impressed with delivery procedure, the driver could not be more helpfu

delivery was very impressive, the driver agreed to take the shed to rear entrance and helped take it to the rear garden. He was very helpful and pleasant.

Waltons

9 years ago

Good afternoon,
Thank you very much for your excellent feedback and it's great to hear that the driver went above and beyond for you on the day of delivery!
Kindest regards
Mike - Waltons Team

Produktanmeldelser

Købsdato: 24/05/2017

0

TC

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om Waltons:

Good driver

The process went well from start to finish. Mainly grateful for a Very helpful driver who put the greenhousebin the back yard for me😊

Waltons

9 years ago

Good afternoon,
I am so pleased to know that you are happy with the standard of the service you have received, in particular, our very helpful delivery driver. Thank you for your kind review!
Kindest regards,
Kirstie - Waltons Team

Produktanmeldelser

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called earlier and left a voice message which I hope you will be able to pick up later. I am sorry for the issues that you have experienced with the instructions. This has been passed to the relevant department and have been resolved. I am pleased to know that you are happy with your greenhouse overall and thank you again for your feedback.
Kindest regards,
Kirstie - Waltons Team

Købsdato: 29/05/2017

0

Pålidelig kunde

9 years ago

Children's playhouse with slide and tower

Brilliant quality, easy to assemble and my daughter is absolutely made up with her playhouse! Thank you Waltons!

Waltons

9 years ago

Good afternoon,

It is fantastic to know that you are happy with the service and quality of your playhouse and that this purchase has resulted in a very happy little girl. I am sure she will have many happy years of use from it. Thank you for your kind review!

Kindest regards,

Kirstie - Waltons Team

Produktanmeldelser

Købsdato: 29/05/2017

0

TC

Trusted Customer

9 years ago

Hvad Trusted Customer sagde om Waltons:

Good product, and excellent service.

Shed arrived at time requested, and was exactly as described. The light I ordered for the shed was broken on delivery, and Waltons replaced it immediately and without question. The shed was...

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Waltons

9 years ago

Good afternoon,

I am sorry for the damaged light on delivery but glad we were able to replace this quickly. I am pleased to know that you are happy with the service and value for money and I thank you for your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Produktanmeldelser

Købsdato: 29/05/2017

0

Waltons Anmeldelser

4ft x 6ft Waltons Picket Flat Top Garden Fence PanelsFlere anmeldelser af dette produktSe produktwebstedetVery rough wood, looks like pallet wood

4ft x 3ft Waltons Flat Top Picket Garden GateFlere anmeldelser af dette produktSe produktwebstedetStill waiting for this!!!

4m x 3m Waltons Bridgeford Log CabinFlere anmeldelser af dette produktSe produktwebstedetI cannot attach a photo or a video. I am still waiting for delivery and installation of the log cabin but it is within the deadline they set of 4th July 2017. My order was placed on 25th May 2017.

Waltons 8ft x 10ft Vermont Wooden SummerhouseFlere anmeldelser af dette produktSe produktwebstedetThe quality of the summerhouse was exceptional.

5ft x 6ft Waltons Lap Garden Fence PanelsFlere anmeldelser af dette produktSe produktwebstedetQuality product delivered quickly

3m x 3m Waltons Corner Log CabinFlere anmeldelser af dette produktSe produktwebstedetFantastic home office, its ideal for me and great for the kids to get some quiet time for homework, reading and 'chilaxing' or so they tell me!!

49mm Weatherproof Padlock with Hasp StapleFlere anmeldelser af dette produktSe produktwebstedetdoes the job and secures the shed

8 x 6 Waltons Tongue and Groove Double Door Apex Wooden ShedFlere anmeldelser af dette produktSe produktwebstedetplastic window seal buckled, but rest of shed very good

RC Solar Shed LightFlere anmeldelser af dette produktSe produktwebstedetnot yet used so cannot comment properly

6 x 4 Waltons Evesham Wooden GreenhouseFlere anmeldelser af dette produktSe produktwebstedetGreenhouse went up okay however step one was wrongnin disgraam

14 x 7 Honeysuckle Playhouse with Tower SlideFlere anmeldelser af dette produktSe produktwebstedetExcellent quality, easy to assemble and my daughter loves her playhouse. Thank you Waltons!

7 x 5 Waltons Tongue and Groove Apex Wooden ShedFlere anmeldelser af dette produktSe produktwebstedetGood value, and good service

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?