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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

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Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Brooks Braithwaite Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 954 anmeldelser

Pålidelig kunde

7 years ago

The price only ever goes up, no loyalty for continued custom and no claims!

Have only experienced phone calls and have never had a claim so I do not have much to go buy. They have been helpful on the phone when I have needed to change items on my policy.

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you for your lovely review!

It's great to hear we have always provided a helpful service to you on the telephone when you have need to make any changes!

We are sorry this has been your experience in regards to premiums. We have recently experienced an increase in some premiums due to improvements in the cover levels provided. We will be very happy to go through this with you and discuss your individual history, please don't hesitate to get in touch with us should you be interested to do so.

We appreciate your comments and will pass this on.

Kind regards

Petplan Sanctuary Team

Pålidelig kunde

7 years ago

Uploadede medier

Se alle medier (1)

Yes thank you

I think you were very effective and efficient with everything and I am utmost happy to be dealing with you. Thank you for your help'

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you for your lovely review!

We're very pleased that you found the whole process very efficient and our team were able to assist you easily!

Kind regards

Petplan Sanctuary Team

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Brooks Braithwaite:

Very simple to use website, easily understandable, and great value for the cover

Tim

Brooks Braithwaite

7 years ago

Hello Mr Smith,

Thank you for the great review.

We love to hear feedback on our website, so it is great to know you found it easy to use and understand. I am happy that you found the cover good value as well!

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Brooks Braithwaite:

Hiya Excellent service and very good cover. Was sent email and postal reminder in plenty of time for me to renew before the policy lapsed.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Hunkin,

Thank you for the amazing review!

It is so lovely to hear that you found our service excellent and the renewal process works for you.

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Pålidelig kunde

7 years ago

The total claims are capped so I still believe the premium is uneconomical

They didn't really do anything? The annual premium came through the post, we asked for a review and it was rejected...

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Brooks Braithwaite:

Quick & easy with all the info you could need

Website was easy to use and straight forward, providing me with all the information I needed. Pricing was great in comparison to some of the other insurers.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Wann,

Thank you very much for the delightful review.

It's great to hear feedback on our pricing and website, so it's lovely to know you were pleased with both!

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Brooks Braithwaite:

So easy to pick out the cover I needed

Tim

Brooks Braithwaite

7 years ago

Hello Miss Ford,

Thank you very much for the kind review!

It is so good to hear that the product suits your needs and the website was easy to use.

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Pålidelig kunde

7 years ago

Very helpful and friendly service

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

I am so glad you found our service helpful and friendly, as that is exactly what we aim for!

If you need any help in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Brooks Braithwaite:

Exactly

Excellent service and good quality product

Tim

Brooks Braithwaite

7 years ago

Hello Mr Pearce,

Thank you very much for the lovely review.

It is always so good to hear when someone has found our service excellent and a product that suits them!

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

Kent

8 years ago

Hvad Trusted Customer sagde om Brooks Braithwaite:

Excellent service, always

The staff are always helpful and friendly and the service and speed of claims makes what can be difficult situations less stressful.

Tim

Brooks Braithwaite

8 years ago

Hello Mrs Holson,

Thank you very much for the amazing review.

It is so nice to hear that you find us helpful and friendly!

Our insurance is there to make things less stressful whilst you run the business, so it is lovely to hear you feel this way.

If you need anything in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

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