Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Brooks Braithwaite Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Excellent telephone service

Excellent, diligent accurate advice polite

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

I believe so

Web site easy to use

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MB

Ms Christine Bailey

Bekræftet af Feefo

Isle of Islay

4 years ago

Hvad Ms Christine Bailey sagde om Brooks Braithwaite:

Yes & find it quite reasonably

Very friendly staff over the phone, very helpful.

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

Fantastic service, thank you

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

Pet sitting

The process was easy but I can’t print off my policy schedule

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to provide your feedback. We strive to provide the best possible service, and therefore will take on board your comments regarding the printing of your policy schedule. We have emailed you in regards to your policy documentation, and if we can be of any further assistance, please do let us know. Kind regards, The Petplan Sanctuary Team.

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

Great service

My claim was dealt with efficiently and swiftly, I would recommend their services to anyone.

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MD

Miss Lucy Devine

Bekræftet af Feefo

Glasgow

4 years ago

Hvad Miss Lucy Devine sagde om Brooks Braithwaite:

Yes, it covers everything that I need for my business

Very helpful customer service representative. I wasn’t kept waiting on the phone and my query was dealt with quickly. Nice, friendly chap who listened to me and solved my problem.

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MH

Mrs J Hill

Bekræftet af Feefo

4 years ago

Hvad Mrs J Hill sagde om Brooks Braithwaite:

Refund

Very pleased to receive a refund on the form of vouchers. To have the difficulties our industry had faced recognized cheered me enormously

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

Excellent customer service

I received an unexpected and very welcome rebate in the form of useful shopping vouchers, as due to the current pandemic, I might not have made full use of my policy. Excellent customer service!

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

Fantastic customer service and policy

Brilliant customer service and kept well informed thank you

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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