Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Brooks Braithwaite Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

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Ms Celia Tarr

Bekræftet af Feefo

4 years ago

Hvad Ms Celia Tarr sagde om Brooks Braithwaite:

Brilliant efficient professional swrvice.

My claim waa handled perfectly. Petplans Santuary staff are polite friendly and professional. The vet myself and the dog involved all felt we got the best service anyone could ask for.. Would...

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Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

Felt at ease

Friendly guy at the end of the phone didn’t feel it was all about the sale.

Jade

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15

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MG

Mr Kris Grierson

Bekræftet af Feefo

4 years ago

Hvad Mr Kris Grierson sagde om Brooks Braithwaite:

Yes I think it was.

It was a very easy step by step process.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MR

Mr & Mrs Reid

Bekræftet af Feefo

4 years ago

Hvad Mr & Mrs Reid sagde om Brooks Braithwaite:

Great service, great value!

Tailored insurance for my dog walking and pet sitting business. A minor question regarding what they covered was answered immediately by email next morning after my enquiry the evening before. Staff...

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Martin

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MD

Miss Kerry Daly

Bekræftet af Feefo

4 years ago

Hvad Miss Kerry Daly sagde om Brooks Braithwaite:

Yes

Excellent service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

Excellent service

Excellent service. Polite and helpful. Would definitely reccomment.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MB

Mrs Linda Bowd

Bekræftet af Feefo

Gwent

4 years ago

Hvad Mrs Linda Bowd sagde om Brooks Braithwaite:

Yes most definitely

We talked to a gentleman called Martin Barnes he guided us through everything in detail, explaining what we needed to know, without rushing us in any way, great bloke

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MH

Mrs Pauline Harrison

Bekræftet af Feefo

4 years ago

Hvad Mrs Pauline Harrison sagde om Brooks Braithwaite:

to use and great service

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your policy was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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MM

Ms Christine McLeod

Bekræftet af Feefo

4 years ago

Hvad Ms Christine McLeod sagde om Brooks Braithwaite:

I have only given a 3 because you never know how good an insurance is until you need it. Hopefully I will never need it! Buying the policy was very easy & excellent choice of options.

Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to leave your review. We always strive to provide a consistently excellent service, and it's great to hear that your experience with us so far has been simple and positive! If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

4 years ago

Assume so - operative was not able to advise

No reminder that my policy had expired. Operative was unable to provide advice. The software for taking money was unable to access my bank account - I have had absolutely no issues with any other...

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Ciaran

Brooks Braithwaite

4 years ago

Good Morning, Thank you for taking the time to provide your review. We do take any feedback received very seriously, to make sure we are providing the best possible service to our customers. I do apologise for the experience you have had regarding the setting up of your policy. We have emailed you directly with aim to help you resolve these matters as quickly as possible, however, if we can be of any further assistance, please don't hesitate to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15. Kind Regards, The Petplan Sanctuary team

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