Overall good. I had some difficulty ordering the amount I wanted on the website, needs some attention. Delivery time ok but not great!
Nick Arpino
Britishfelt
5 years ago
Thank you for your feedback. We do aim to deliver all our online orders within 5 working days of receipt and we achieve this 95% of the time. I am sorry you feel we didn't respond quick enough on this occasion and we will continue to monitor our processes to find improvement. The amounts on the site go up in increments of 0.5 metres, with some of the more expensive products rising at 0.25 metres. We are continuing to look at our online store to find ways to streamline the ordering process and we hope that if you do require some of our product line in the future you will consider us again. Many thanks
British Felt's products are first-class. I am very specific about the type of felt I use for my business and the Admiral 1.5mm is perfect for me.
I always think that the best judge of a business is...
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Nick Arpino
Britishfelt
5 years ago
Thank you for your kind response to our Company. We always appreciate feedback both positive and negative as it allows us to identify areas for improvement. We look forward to serving you again in the future.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
