Thank you for your feedback. You mentioned that the green has not been cleared from your water, however this is not a green water treatment this is to clear the sludge from the bottom of your pond. Please feel free to use our free call back facility on the website or contact us on 01904 691169 to discuss the problems you are having with your pond and any of our advisors will be happy to discuss this with you and try and come up with a solution.
Kind Regards
Rachel Miller
not as quick this time and no email to say when the items were despatched or when they would be delivered
Bradshaws Direct
Bradshaws Direct
12 years ago
I apologise for any inconvenience caused buy any delay you may have received. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
Excellent company, the cheapest price I could find on the web and they also gave me a free gift. Although item was not in stock when ordered they contacted me to inform me and the item was delivered...
Læs flere
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback, we're always happy to hear when a customer has been pleased with the service we have provided. It's great to hear you are pleased with the pump as well. Thank you for placing an order with us.
Kind Regards
Rachel Miller
Delivery on this order took a week, previous orders were a lot quicker, this might have been due to a backlog due to the bank holiday I guess. Order process is clear.
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback. Standard delivery takes 5 -7 working days, so this does not include weekends or bank holidays. We always quote 5 - 7 working days for our standard delivery however over the our quieter periods we find ourselves being able to deliver within 1-2 days. Over our busy period and summer months we ask our customers to allow the full 5 - 7 working days for delivery. I hope this didn't cause too much of an inconvenience and you are happy with your order.
Kind Regards
Rachel Miller
Thank you for leaving us with such positive feedback. I am pleased that you are happy with your Bermuda Pond Heater and we look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
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