Very professional, clear communication with full explanations of our options.
We felt looked after, with no pressure whatsoever. We would recommend the Bower Group and especially Hazel who kept us...
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Sharon Lewis
Bower Group
4 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you found the equity release process professional and well explained, and that you felt fully informed about the options available to you.
Thank you also for your kind words about Hazel. Keeping clients updated throughout the process is very important, and it is lovely to know that her clear communication and supportive approach helped you feel looked after with no pressure at any stage.
Your recommendation is greatly appreciated, and I will be sure to share your feedback with Hazel.
We are always here to support you and will be pleased to assist whenever needed.
Kind regards
Sharon Lewis
Head of Customer Services
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Mrs Winter-Myers
Bekræftet af Feefo
GBR
5 days ago
Hvad Mrs Winter-Myers sagde om Bower Group:
Use this company!
From start to finish the advice, attention and care was been exemplary.
Such friendly and knowledgeable staff.
Michael Rasberry - wow what a fantastic guy. Went above and beyond for me. Mike made...
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Sharon Lewis
Bower Group
4 days ago
Thank you for taking the time to write such a wonderful review.
We are delighted to hear that the advice, attention and care you received throughout the process were exemplary. It is especially pleasing to read your kind words about Michael Rasberry.
Michael is dedicated to providing clear guidance and support throughout the process, and it is lovely to know that his friendly approach, knowledge and reassurance helped make everything feel much easier. Keeping you informed and helping you feel calm at key moments is exactly the level of service we aim to provide.
Your recommendation means a great deal and I will ensure that your comments are shared with Michael.
Please do not hesitate to contact us if we can assist you in the future.
Kind regards
Sharon Lewis
Head of Customer Services
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Mr Sutherland
Bekræftet af Feefo
GBR
6 days ago
Hvad Mr Sutherland sagde om Bower Group:
Excellent service
Very efficient knowledgeable and friendly.
Follows up quickly.
Sharon Lewis
Bower Group
4 days ago
Thank you for taking the time to share your review.
We are delighted to hear that you found our service efficient, knowledgeable, and friendly. Providing clear guidance and responding promptly are very important to us, so it is especially pleasing to know that our quick follow up made a positive difference to your experience.
Your kind feedback is greatly appreciated and will be shared with the team.
We are always here to support you and will be pleased to assist whenever needed.
Kind regards
Sharon Lewis
Head of Customer Services
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Pålidelig kunde
Bekræftet af Feefo
15 days ago
Life saver
I have been very impressed with the service I received. Mr Michael Rasberry was particularly helpful in securing more funds from your good selves
Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you were so impressed with the service you received from Michael Rasberry.
It is wonderful to know that Michael was able to help secure additional funds for you and provide the support you needed throughout the process. Taking the time to understand each clients circumstances and working hard to achieve a positive outcome is something we value greatly.
Your kind comments about Michaels help and commitment will mean a great deal to him. We are very pleased that his guidance made such a positive difference.
Thank you once again for your feedback. We truly appreciate your trust in Bower and are delighted that we could assist you.
Kind regards
Sharon Lewis
Head of Customer Services
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Mrs Mills
Bekræftet af Feefo
GBR
16 days ago
Hvad Mrs Mills sagde om Bower Group:
Hazel is so kind and special would recamend her to every one.
Excellent, friendly in every detail.
Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write your review.
We are delighted to hear about your positive experience with Hazel. Your kind words about her being so caring and special will mean a great deal to her.
Thank you also for your recommendation. Feedback such as yours is greatly appreciated and helps us recognise the dedication of our advisers.
We are always here to support you and truly appreciate your kind comments.
Kind regards
Sharon Lewis
Head of Customer Services
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Mr Houghton
Bekræftet af Feefo
GBR
17 days ago
Hvad Mr Houghton sagde om Bower Group:
Great service!
Very friendly and informative service without being forceful! Everything was made very clear… no problems at all!
Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you found the service friendly, informative, and easy to understand. Taking the time to explain everything clearly and ensuring clients feel comfortable throughout the process is very important to us, so it is wonderful to know that this was your experience.
Thank you once again for your kind comments. We truly appreciate your feedback and are pleased that everything went so smoothly for you.
Kind regards
Sharon Lewis
Head of Customer Services
0
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Mr & Mrs Rees
Bekræftet af Feefo
GBR
17 days ago
Hvad Mr & Mrs Rees sagde om Bower Group:
Excellent service
Our advisor from Bowers was Steve Edolls who guided us through the process most professionally. He dealt with us in a warm and friendly manner and made our understanding at each stage very clear. He...
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Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you were so pleased with the service you received from Steve Edolls.
It is wonderful to know that Steve guided you through the equity release process with professionalism, while also providing the warm and friendly support that helped make each stage easy to understand. Taking the time to explain things clearly and being available to answer questions are such important parts of the service we aim to provide.
We are especially pleased that Steve was able to support you from the initial discussions right through to completion, ensuring that you felt informed and confident throughout the journey. Your comments about his approach, communication, and dedication will mean a great deal to him.
Thank you also for your kind recommendation of both Steve and Bower. We truly appreciate your feedback and are delighted that your experience was such a positive one.
Kind regards
Sharon Lewis
Head of Customer Services
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Mr & Mrs Amos
Bekræftet af Feefo
GBR
17 days ago
Hvad Mr & Mrs Amos sagde om Bower Group:
Bower and Patrick the best
Excellent service by Bower who referred us to Patrick McCarry our mortgage consultant . Absolutely first class found us a wonderful remortgage at a wonderful rate . Answered all queries instantly...
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Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you received such excellent service from both Bower and Patrick McCarry.
It is wonderful to know that Patrick was able to find a remortgage solution with such a competitive rate and that he responded promptly to all of your questions throughout the process. Clear communication and ensuring clients feel informed and supported are very important to us, so your comments are greatly appreciated.
We are also pleased that the referral process worked so well for you and that Patrick provided the first class service you were looking for. Your feedback reflects the professionalism and commitment that we aim to deliver to every client.
Thank you once again for your kind recommendation. We are always here to support you and truly appreciate you sharing your experience.
Kind regards
Sharon Lewis
Head of Customer Services
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Mr & Mrs Fewtrell
Bekræftet af Feefo
GBR
19 days ago
Hvad Mr & Mrs Fewtrell sagde om Bower Group:
Excellent service
Our advisor, Brett, listened carefully to our requirments and fully explained the options available to us. He recommended a product that completetly satisfied our needs and was proactive and...
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Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you received excellent service from Brett Humphrey. It is wonderful to know that he took the time to listen carefully to your requirements, clearly explain the options available, and recommend a solution that fully met your needs.
Your comments about Brett being proactive, supportive, and keeping you regularly updated throughout the process are greatly appreciated.
Thank you also for your kind recommendation. Knowing that you would confidently recommend Brett to others means a great deal to both him and the wider team.
We truly appreciate your feedback and are very pleased that your experience with Bower was such a positive one.
Kind regards
Sharon Lewis
Head of Customer Services
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Mr & Mrs McIntyre
Bekræftet af Feefo
GBR
19 days ago
Hvad Mr & Mrs McIntyre sagde om Bower Group:
Excellent service from start to finish!
We recently used Bower Group Financial Services to arrange an equity release plan and were extremely impressed with the service we received from John Brown.
John visited us at home on two occasions,...
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Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write such a detailed review.
We are delighted to hear that you were so pleased with the service you received from John Brown throughout your equity release journey. It is particularly rewarding to know that Johns home visits helped make the process more convenient for you and that he took the time to explain every aspect clearly, including the costs and fees involved. Equity release is an important decision, and ensuring that clients feel fully informed and comfortable at every stage is something we value greatly.
We are also pleased to hear that John was able to manage your unusual circumstances with professionalism and efficiency, taking ownership of the process from the initial meeting through to the release of funds.
Your comments about Johns knowledge, commitment, and determination to keep things moving smoothly will mean a great deal to him. It is wonderful to know that he helped make what could have been a daunting experience feel straightforward and stress free.
Thank you once again for your kind recommendation of both John and Bower Group. We truly appreciate your feedback and are very pleased that we were able to support you in achieving a successful outcome.
Kind regards
Sharon Lewis
Head of Customer Services
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.