Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Blacks Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Hvad Roy Nallathamby sagde om Blacks:

Cheap and efficient

Købsdato: 21/06/2019

3

Pålidelig kunde

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Produktanmeldelser

Købsdato: 17/10/2019

3

Pålidelig kunde

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Læs flere

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Købsdato: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Hvad Simon Fletcher sagde om Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Produktanmeldelser

Købsdato: 21/04/2020

3

DM

Dean May

5 years ago

Hvad Dean May sagde om Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Produktanmeldelser

Købsdato: 22/04/2020

9

AL

Alison

5 years ago

Hvad Alison sagde om Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Produktanmeldelser

Købsdato: 24/03/2020

0

Pålidelig kunde

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Købsdato: 22/04/2020

0

BT

Brett Thompson

5 years ago

Hvad Brett Thompson sagde om Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Produktanmeldelser

Købsdato: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Hvad Malcolm Jones sagde om Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

Læs flere

Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Købsdato: 13/04/2020

3

GA

George Adams

5 years ago

Hvad George Adams sagde om Blacks:

Satisfied

Great and very well informed throughout

Produktanmeldelser

Købsdato: 16/04/2020

0

Blacks Anmeldelser

Osprey Osp Aura 65 M BlueFlere anmeldelser af dette produkt (1)Se produktwebstedetI was excited to buy myself a nice backpack for travelling. However I must say wasn't as great as I thought for the price. CONS Rain cover which I used for flying to cover the bag didn't stay on...Læs flere

Hi-Gear Hg Turin Recliner GryFlere anmeldelser af dette produkt (1)Se produktwebstedetGreat chair, good quality

Hi-Gear Tripod BbqFlere anmeldelser af dette produkt (1)Se produktwebstedethas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvFlere anmeldelser af dette produkt (10)Se produktwebstedethas not arrived would love to review

Garmin Gar Fenix 5 SapphireFlere anmeldelser af dette produkt (40)Se produktwebstedetCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueFlere anmeldelser af dette produkt (2)Se produktwebstedetLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek MorFlere anmeldelser af dette produkt (1)Se produktwebstedetThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall MblFlere anmeldelser af dette produkt (1)Se produktwebstedetI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedFlere anmeldelser af dette produkt (2)Se produktwebstedetSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?