Very exceptional service..
Great communication and professional staff.
Will recommend to anyone that need satellite services
Elise
Brdy
2 years ago
Hello,
Thank you for your kind review. We're thrilled that you're happy with the service!
Kind regards
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Excellent!
The agent Jesse Hil was 11 out of Ten. She listened ,was sympathetic and never panicked ,in Control and she listened and Even gave Me a New plan ,saving me approximately €9.00 per month ...
Læs flere
Elise
Brdy
2 years ago
Hi Godfrey,
Thank you so much for your lovely review, we will be sure to pass it onto Jessie who will be thrilled to read it!
We're so glad you're happy with the service you received and that we were even able to save you some money!
All the best.
Kind regards
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Brdy service - good !
Installer (Paul) was very professional/efficient, set up our replacement system perfectly, all works again - larger allocation & faster speeds as desired. Longest part was waiting for the servers to...
Læs flere
Elise
Brdy
2 years ago
Hi there,
Thank you for your kind review, we will be sure to pass it onto Paul! We're glad to hear you're happy with the service.
Kind regards
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Keeps buffing when streaming extremely frustrating
Elise
Brdy
2 years ago
Hello,
Thank you for bringing this to our attention.
Our team attempted to give you a call on Friday to check in on how the service had been so far, but we were unable to get through. Please give the team a call on 01869 222900 when you can, and we will be happy to investigate.
Kind regards
1
Del
SM
Susan Macalister
Bekræftet af Feefo
Orkney
2 years ago
Hvad Susan Macalister sagde om Brdy:
Excellent Service.
Fast, efficient, helpful. Could not have been better. The process was clearly explained and everything progressed very rapidly. Highly recommended..
Elise
Brdy
2 years ago
Hi Susan,
That's lovely to hear! Thank you for your lovely review.
Kind regards
0
Del
BH
Bruce Hyde
Bekræftet af Feefo
tavool isle of mull
2 years ago
Hvad Bruce Hyde sagde om Brdy:
first class
Elise
Brdy
2 years ago
Hi Bruce,
Thank you for your kind review. We're glad you think so!
Kind regards
0
Del
KM
KAREN MAGUIRE
Bekræftet af Feefo
Llandeilo
2 years ago
Hvad KAREN MAGUIRE sagde om Brdy:
Quite good
Quite good....after sales service just trying that as nit working very well...I thought the new WiFi would be better as told it would.....hopefully can sort.
0
Del
ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ
Bekræftet af Feefo
Aliveri Evia Island
2 years ago
Hvad ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ sagde om Brdy:
Very good.
Elise
Brdy
2 years ago
Hello,
Thank you for your kind review. We're glad you're happy with this service!
Kind regards
0
Del
LR
LIAM ROCHE
Bekræftet af Feefo
Tallow Co Waterford Ireland
2 years ago
Hvad LIAM ROCHE sagde om Brdy:
Excellent
Elise
Brdy
2 years ago
Hi Liam,
Thank you very much for your kind review, we're thrilled you're happy with the service!
Kind regards
0
Del
NM
Nadia Mackinnon
Bekræftet af Feefo
Bridge of Orchy
2 years ago
Hvad Nadia Mackinnon sagde om Brdy:
hope you are not in a hurry
Started the process in March and only completed the install 13/07
Elise
Brdy
2 years ago
Hi Nadia,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the delays and any inconvenience you experienced during the installation process.
We understand your frustration with the extended timeline. We initially attempted to install the KVHTS system, but unfortunately the installation failed due to a lack of line of sight. Given this challenge, our team worked diligently to find an alternative solution and were able to install the two sites using Starlink with the R100 grant, an offer which was not available at the start of your process.
We appreciate your patience as we have worked through these challenges to provide you with the best possible service. We hope you are pleased with the current installation and performance of your new system.
If there are any remaining issues or if there is anything we can do to improve your experience, please do not hesitate to contact us directly. We value your feedback and are committed to ensuring your satisfaction.
We kindly ask you to reconsider your 1-star rating in light of the efforts our team has made to overcome the initial obstacles and complete the installation successfully. Your updated feedback would mean a lot to us and help others understand the dedication we put into resolving unforeseen challenges.
Thank you very much for your understanding and support.
Kind regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.