Orders placed on 20th May it’s now 1st June. I am asked to write a review of my recent purchase and the order hasn’t even arrived. This is the second time this has happened. Last order took over 15...
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Amy
Bern Pet Foods
2 years ago
Hello, thank you for your feedback. We have been in contact with you to help solve the issue.
Good customer service, very prompt replying. The product I ordered was not available when it came to be processed, Bern replaced it with a better more expensive product for the same price as the...
Waited 10 days now for a dog food delivery, still no word on delivery date. So I'm having to order from another company who can deliver next day. Its cost a fortune. If late delivery was a one off...
I bought a discounted damaged bag. A few days later I was notified order complete. Then days after this, emailed saying they can't find the damaged stock, so would be sending undamaged stock to...
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