Estimated delivery date 07/07/23 - still waiting on 11/07/23 - can’t comment on the product as it hasn’t left the factory yet
Richard
Bababing!
3 years ago
Hi Callum. Thanks for taking the time to leave your feedback. The Hub Swing is an August dispatch due to high demand and we have placed a message on the website to reflect this. Whilst products going out of stock isn't ideal for the customer (or Bababing) it does happen from time to time as it does with any other company that retails a range of products online. If you would like to cancel you order or have any further questions please contact me at richard@bababing.com and I will be happy to assist - have a great day! Kind Regards, Richard
Brilliant service. I ordered some extras and they contacted me to confirm that was what I wanted as the bag came with the extras I ordered.
So helpful, competent and generous as they gave me next day...
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Richard
Bababing!
3 years ago
Hi and thank you so much for your feedback. It was a pleasure dealing with you and and pleased that you are happy with your order! Anything you need just drop me an email. Kind Regards, Richard
Not possible to order on Website for 2 days I. called and was told all would be OK in the next hour!! Also they had limited availability. So I waited and ordered when web site was eventually...
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Richard
Bababing!
3 years ago
Good Morning Peter. Thank you for taking the time to leave your feedback. Despite some of the inaccuracies in your review I do appreciate your frustration, of course. The hub swing was unavailable to order for approximately an hour as the web team where doing some maintenance on the listing. I spoke with you twice one the phone (calling you back as soon as the product was available to order - approximately an hour later as promised) and stayed on the phone and politely talked you through placing your order. Having received your abrupt email demanding an update on your order - I explained the situation regarding the stock and offered either a refund or to keep the product on back order. On the product listing on the website we displayed the message about the August dispatch - I appreciate this might have been missed. Kind Regards, Richard
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