Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

AXA Insurance - Northern Ireland Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Viser alle 30,858 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Good service and good price but website design flaw meant I had to ring up to get my cover after already inputting all my details online and then when on the phone I was told I had put down something...

Læs flere

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Fergal and for taking the time to talk to me today. I'm sorry we didn't meet your needs and as discussed I have arranged a refund of £15 but kept key cover on your policy. Again please accept my sincere apologies for this oversight.

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Northern Ireland:

Disappointed

Disappointed that I didn't get a better deal on home and building insurance when I got car insurance.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Venessa. Thank you for your car business and I'm sorry we couldn't meet your expectation on your home insurance. Hopefully you'll give us another chance to quote next year.

Trusted Customer

Bekræftet af Feefo

Belfast

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Northern Ireland:

Good value and service

I had tried quite a number of different websites and insurance companies, but found in all cases that the prices were very high. I was pleasantly surprised at the quote given by AXA and the...

Læs flere

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback James. I'm delighted you had a good experience on our website and have joined the Axa family.

Trusted Customer

Bekræftet af Feefo

Bt319an

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Northern Ireland:

Excellent insurance company.

My opinion of Axa insurance is very high. They're a great ensurance company with cheap, realistic quotes. Very friendly if it's over the phone or in one of the branches and they never let your...

Læs flere

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your kind words Joseph. I'm delighted you value our local service.

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Policy Renewal

I was very pleased with the service I received while renewing my policy, but shocked with the premium increase requested, and will certainly be looking at all options in the future.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Maurice and I'm delighted you enjoyed our local service. Unfortunately, there has been an increase in premiums across the insurance industry but at Axa we try our best to minimise these increases. Thank you for renewing your policy. We value your business.

Trusted Customer

Bekræftet af Feefo

Lisburn

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Northern Ireland:

Great service, great value, happy customer

Any time I have had to call them I've had a friendly agent who will make sure my queries are answered. Access to documents anytime on smartphone and I've been able to switch insurance between cars...

Læs flere

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your kind feedback Glenn and for renewing with Axa. Great to hear our self service options are working for you.

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Great price

Girl was very helpful. (Abbeycentre store)

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your kind feedback Jonathan. I'm delighted you enjoyed our local service.

Trusted Customer

Bekræftet af Feefo

Belfast

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Northern Ireland:

Very helpful...

I had a problem with a motor insurance cover note which was sorted out in 5 minutes. Very pleased with the helpful service.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Denis. I'm really glad we got you sorted so quickly with our local service.

Trusted Customer

Bekræftet af Feefo

Belfast

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Northern Ireland:

Phone service

Very helpful and knowledgeable on the phone.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your lovely feedback Philip. I'm glad you value our local service.

Trusted Customer

Bekræftet af Feefo

Lisburn

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Northern Ireland:

Excellent value , no hassle customer service great

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for the lovely feedback Alan. I'm delighted you value our local service.

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo