Poor. I purchased a gift card, but it has not arrived yet & mostly in a time of covid19 at Christmas why was there no option to send it to a different address. I emailed them to see if I could get...
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Katie Brown
ArtGallery.co.uk
5 years ago
Hello,
I am very sorry to read this review. We have replied to your email a couple of times chasing the address for this voucher to be sent to. Please check your junk mail for these emails, I will also resend them to you this afternoon. Unfortunately there was no contact number on the order so we have been unable to call you regarding this.
Once we have confirmation of the address you would like the voucher sending to, we will ensure this is sent on a 24hour delivery service.
Please reply to our email or call us on 01666 50 51 52 so we can rectify this for you.
Kind regards,
Katie Brown
Pålidelig kunde
5 years ago
I have checked every email and all folders there are a total of 4 emails from yourselves. The enforced account set up confirmation (a personal high dislike), confirmation of purchase, a feedback request and this response. I will try calling, but failing my review of you failed services is again a very poor impression of your company?
Produktanmeldelser
Købsdato: 12/12/2020
0
Del
JD
Jean Dickinson
Bekræftet af Feefo
5 years ago
Hvad Jean Dickinson sagde om ArtGallery.co.uk:
Excellent service received next day! Beautiful picture well worth the money.
Produktanmeldelser
Købsdato: 25/11/2020
0
Del
Pålidelig kunde
Bekræftet af Feefo
5 years ago
The whole shopping experience was well managed. All the necessary information I needed to make the purchase was readily available and everything about the product itself was exactly as described. I...
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