Hvad Trusted Customer sagde om ARRAN - Sense of Scotland:
Easy to order, quick delivery and lovely products, especially the hand cream with the current ‘washing hands’ situation!!!
Købsdato: 02/05/2020
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Trusted Customer
Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om ARRAN - Sense of Scotland:
I still dont have the product. Was told on Friday it was out for delivery. It is now Monday over a week since i ordered and still nothing
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review.
I can only apologise for the delay in receiving your items. We're experiencing an unprecedented demand in orders at the moment and working with a reduced dispatch team to allow us to implement safe, social distancing procedures within our warehouse. I have checked the tracking on your order and can see it was successfully delivered this afternoon.
Again please accept our apologies for the inconvenience caused.
ARRAN Sense of Scotland Team
TC
Trusted Customer
6 years ago
i have modified my response as i have now received it. i understand that you will have less staff i think perhaps a good thing to do would be to manage expectations and not say it will arrive in 2-3 days if its more likely to be over a week. I would give higher but the product is dirty and a bit damaged but smells lovely.
Arran’s customer service is personal, responsive and thoughtful. Their replies are prompt, and when they see a way to consolidate orders, they do - especially helpful because I order from the U.S.
Produktanmeldelser
Købsdato: 03/05/2020
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Trusted Customer
Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om ARRAN - Sense of Scotland:
Easy website. Clear instructions when ordering and fast service. Parcel arrived well wrapped and very pleased with contents.I would definitely buy again in the future!
Produktanmeldelser
Købsdato: 03/05/2020
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Trusted Customer
Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om ARRAN - Sense of Scotland:
I have not received it .
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review.
I can only apologise for the delay in receiving your items. We're experiencing an unprecedented demand in orders at the moment and working with a reduced dispatch team to allow us to implement safe, social distancing procedures within our warehouse. I have checked the tracking on your order and it is now with your local delivery depot. It should be with you tomorrow.
Again please accept our apologies for the inconvenience caused.ARRAN Sense of Scotland Team
Købsdato: 03/05/2020
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Del
TC
Trusted Customer
Bekræftet af Feefo
6 years ago
Hvad Trusted Customer sagde om ARRAN - Sense of Scotland:
This is the first time I’ve ordered online and I found the process very easy. I was also updated on when the item had been shipped and I know that my friend has received the parcel.
I have also...
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.