Alton Towers Holidays er ikke længere en aktiv Feefo-kunde
Viser alle 15,891 anmeldelser
Pålidelig kunde
Bekræftet af Feefo
5 years ago
Good customer service
Needed to postpone our trip. Left my details on site. Received email to confirm with timeline to respond. Next day received two calls (first one I missed) to rebook, the customer service agent was...
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Bekræftet af Feefo
5 years ago
Odd that you can't buy the park and hotel tickets together.
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Bekræftet af Feefo
5 years ago
So helpful
We had to change our original booking because of Covid restrictions. I found the service very easy to use and the telephone representative extremely friendly and helpful.
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MH
Miss Hodges
Bekræftet af Feefo
5 years ago
Hvad Miss Hodges sagde om Alton Towers Holidays:
Lack of communication and listening to my needs
I had a series of 6 seperate phone calls regarding the rebooking of my break. The person I was speaking to wasn’t listening to what I wanted/ needed from my short break and this was the reasoning for...
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Ms Walford
Bekræftet af Feefo
5 years ago
Hvad Ms Walford sagde om Alton Towers Holidays:
Excellent service
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Bekræftet af Feefo
5 years ago
Operator very helpful
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Bekræftet af Feefo
5 years ago
Slow and inefficient
I was sent a link to book through. I completed the form and sent it off. 48 hours later I’ve still heard nothing. We wanted to come on a set date to a certain room. We reached the point we were so...
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Mr Goble
Bekræftet af Feefo
5 years ago
Hvad Mr Goble sagde om Alton Towers Holidays:
Fantastic hotel booking staff
The hotel booking team at Alton towers are fantastic. I had to rebook after the latest lock down was extended. They did this with a smile and a laugh. Present and friendly to talk with.
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Pålidelig kunde
Bekræftet af Feefo
5 years ago
Choose hotel first
All people to choose their hostel/bedroom and then show availability for that room. I don't want to have to put in every single date to fine the hotel I want.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
