I didn't receive the items as per the image on your website ie Preference Elixir which has a separate tube of oil to add to the bottle of colour. The picture on your website had the droplet of oil...
Læs flere
David Lever
All Cures
9 years ago
Good afternoon,
Thank you for your feedback. Unfortunately, L’Oréal are constantly updating their packaging so we often end up with stock holding of a couple different iterations of packaging. Therefore, the stock someone orders in the morning may not have the same packaging as the one in the afternoon. We do our best to keep our images up to date, but regrettably situations like yours occur from time to time.
In cases such as this, we are prepared to offer you fullrefund, including the cost of returning the item. I will email you directlywith the return address shortly.
I would like to apologise for the problem with your orderand I hope that it has not caused you too great an inconvenience.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.