Hello
Thank you for taking the time to leave us your review. I am pleased to hear you found the agent you spoke with helpful and knowledgeable and that you were happy with the service you received.
Kind regards
Gemma.
Appalling. Took this policy out by mistake and we are unable to get AgeCo to cancel even though we changed our minds within the cooling off period. We are considering taking this to the ombudsman.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for your feedback. I am sorry to learn you have been experiencing issues when trying to cancel your policy and I apologise for the upset this has caused. I am reviewing this with Ageas Retail, who administer our insurance, to understand what has happened and ensure your policy is cancelled as soon as possible.
In the meantime, if you would like to discuss this in more detail please do not hesitate to contact our Customer Relations Team. Our telephone number is 0800 055 6205, lines are open 9am to 5pm Monday to Friday (excluding bank holidays) or you can email us at customer.relations@ageco.co.uk.
Kind regards
Victoria
Produktanmeldelser
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you again for your review. As per my previous response I have raised this with Ageas Retail, who administer our insurance, and will ensure your policy is cancelled as soon as possible.
However, if you I can be of any further assistance in this matter please do not hesitate to contact our Customer Relations Team on 0800 055 6205 or email us at customer.relations@ageco.co.uk. Our lines are open 9am to 5pm Monday to Friday (excluding bank holidays).
Once again I am sorry for the upset this situation has caused and thank you for taking the time to draw this to my attention.
Kind regards
Victoria
Købsdato: 08/03/2021
0
Del
PĂĄlidelig kunde
5 years ago
Insurance premium is very competive & website's easy to negotiate.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for your feedback. I am pleased to learn you have found our insurance competitive and our website easy to negotiate.
Kind regards
Victoria
Købsdato: 10/03/2021
0
Del
MF
Mr Gordon Flint
5 years ago
Hvad Mr Gordon Flint sagde om Age Co Home Insurance:
great very helpful
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you so much for taking the time to leave us a review. I am pleased to hear you were happy with the service you received when purchasing Age Co Home Insurance.
Kind regards,
Gemma.
Produktanmeldelser
Købsdato: 03/03/2021
0
Del
MP
Mrs Marion Pegg
Waterlooville
5 years ago
Hvad Mrs Marion Pegg sagde om Age Co Home Insurance:
The young man I spoke to was very helpful and explained anything i wasn'r sure of and was happy to repeat anything I asked him to.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking time to leave us your review. I am pleased to hear you were happy with the service you received and thank you for your support. We really appreciate your feedback.
Regards
Moira
Produktanmeldelser
Købsdato: 03/03/2021
0
Del
PĂĄlidelig kunde
5 years ago
It was hard work !!!!! When phoning up to take out insurance tried to register on website but it stated i had given the policy wrong (3) om occasions ended up having to get docs posted to me
So much...
Læs flere
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hi
Thank you for taking time to leave us your review. I am sorry to hear of the difficulties you experienced using our website and the subsequent telephone call. We are always looking at ways of improving our customer experience and if you would like to discuss this further please contact our customer relations team via 0800 055 6205 or email customer.relations@ageco.co.uk
Regards
Moira
Produktanmeldelser
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hi
Please see our reply on the service feedback.
Regards
Moira
Købsdato: 05/03/2021
2
Del
MJ
Mr Graeme Jones
5 years ago
Hvad Mr Graeme Jones sagde om Age Co Home Insurance:
Excellent service
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave us a review. I am pleased to learn you are happy with our service.
Kind regards
Victoria
Easy to navigate, clear and concise instructions and a wonderful surprise when you realise how much you are saving! 🤗
Customer Relations Executive
Age Co Home Insurance
5 years ago
HelloThank you for taking the time to leave us a review. We really value your feedback following your experience and I am pleased to learn you are happy with our online service.RegardsJayne
Produktanmeldelser
Customer Relations Executive
Age Co Home Insurance
5 years ago
HelloThank you for taking the time to leave us a review. We really value your feedback following your experience and I am pleased to learn you are happy with our service.Regards Jayne
Købsdato: 26/02/2021
1
Del
PĂĄlidelig kunde
5 years ago
Nothing was a problem.
Customer Relations Executive
Age Co Home Insurance
5 years ago
Hello
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. I am pleased to hear that you are happy with our service and the premium quoted.
Regards,Jayne
Købsdato: 17/02/2021
1
Del
MW
Mr Christopher Wilson
New Addington
5 years ago
Hvad Mr Christopher Wilson sagde om Age Co Home Insurance:
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
