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RNLI Shop Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 82,165 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

16 years ago

It's good, but not cheap - possibly offering free postage would help?

Produktanmeldelser

Købsdato: 25/03/2010

Pålidelig kunde

Bekræftet af Feefo

16 years ago

Excellent range og goods

Pålidelig kunde

16 years ago

Excellent range og goods

Produktanmeldelser

Købsdato: 06/04/2010

Pålidelig kunde

Bekræftet af Feefo

16 years ago

I am very pleased with the service which I received from the RNLI shop and with…

I am very pleased with the service which I received from the RNLI shop and with the decanter.

Produktanmeldelser

Købsdato: 04/04/2010

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Bekræftet af Feefo

16 years ago

First class, easy website to work. Many Thanks

Produktanmeldelser

Købsdato: 07/04/2010

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Bekræftet af Feefo

16 years ago

Good

Produktanmeldelser

Købsdato: 04/04/2010

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Bekræftet af Feefo

16 years ago

I have used the RNLI shop on a numbe of occasions, the goods I purchase have…

I have used the RNLI shop on a numbe of occasions, the goods I purchase have been very good and the service either on line or by phone has been good.

Produktanmeldelser

Købsdato: 30/03/2010

Pålidelig kunde

Bekræftet af Feefo

16 years ago

Very good product. The postage cost was high though.

Produktanmeldelser

Købsdato: 31/03/2010

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Bekræftet af Feefo

16 years ago

Good service

Produktanmeldelser

Købsdato: 23/02/2010

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Bekræftet af Feefo

16 years ago

it went a bit wrong to be honest. The hoodie I ordered was in stock…

it went a bit wrong to be honest. The hoodie I ordered was in stock when i orderd it but never arrived. When I contacted the shop to se where it was, they just said it was out of stock, but no one...

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RNLIshop

RNLI Shop

16 years ago

I am sorry that what should have been a pleasant shopping experience seemed to go so wrong for you. The hoodies were on the website as a pre-order item as they had not yet arrived in stock. This could have caused the confusion if you did not notice the pre-order notification as it will still allow you to order the item. Unfortunately this doesn't seem to have been explained to you properly by the operator, if it had you may have made a different decision. I will make sure that the customer care team are made aware of this. We are now in a position to despatch the hoodie so if you have not yet opened the T shirts you could send them back for an exchange. RNLI Shop

Pålidelig kunde

16 years ago

I am impressed at this response as it does actually make things that went wrong feel better as the customer experience seems to matter. I ordered on line so didn't understand or in fact see the pre order , but I am sure it didsay it was in stock. It wasn't the case that an operative didn't explain it properly. Sadly we have opened the t shirts as it was his birthday on the 16th. We specifically wanted something from the rnli as he is a big supporter of the charity, so I didn't want to get nothing .

Produktanmeldelser

Købsdato: 08/03/2010

Pålidelig kunde

Bekræftet af Feefo

16 years ago

The items that I bought were a Mother's Day gift. I was disappointed at the…

The items that I bought were a Mother's Day gift. I was disappointed at the time not to have a gift card option, but let it ride. However, despite clearly choosing separate delivery and invoicing...

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RNLIshop

RNLI Shop

16 years ago

Please accept my apologies for your disappointment. We are currently unable to offer a 'gift sending' service as the invoice which accompanies the product is also the packing note. I hope this didn't spoil your Mum's enjoyment of the gift too much. Gift cards or vouchers are something which are on our wish list and we hope to be able to supply in the future. RNLI Shop

Købsdato: 08/03/2010