I was called by one of ur agents to change a few things on my policy 2018. Then agent said I would receive a call from to do tests and nothing happened. My account was debited with the new amount and...
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Karen
1Life
7 years ago
Hello Miss Mrudula, we are very sorry to hear this. One of our customer services representatives will be in touch with you soonest to assist.
Købsdato: 29/04/2019
0
Del
MD
MISS DLAMINI
7 years ago
Hvad MISS DLAMINI sagde om 1Life:
I don't feel important to them as a client,
Karen
1Life
7 years ago
Hello Miss Dlamini, we are very sorry that you feel this way. How can we improve our service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
Produktanmeldelser
Karen
1Life
7 years ago
Thank you for the positive rating :)
Købsdato: 29/04/2019
0
Del
MM
MR MMOLA
Polokwane
7 years ago
Hvad MR MMOLA sagde om 1Life:
I enjoyed the explanation of the policy n yes i still can buy rrom them.i also recommend it to my Family n friends.
You fail to respond on our e- mails on time. Debit orders, fail to debit on the date of agreement.
You can fix this two points.
Karen
1Life
7 years ago
Hello Mr Shiba, we are very sorry to hear this. A customer services representative will be in touch to assist with your enquiry.
Produktanmeldelser
Karen
1Life
7 years ago
Thank you for your feedback, Mr Shiba. We hope you will be happier with our funeral product once a customer services representative gets in touch to assist you.
Købsdato: 29/04/2019
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Del
Pålidelig kunde
7 years ago
I rated you 5stars because I haven't experience difficulties with you?
Købsdato: 29/04/2019
0
Del
Pålidelig kunde
7 years ago
Your customer service is very good and you know how to handle us. Your products are reasobable
The most efficient service ever. The kindness I received from the consultant is unmatched 🏆. And we were told we qualified for a tombstone...
Produktanmeldelser
Købsdato: 29/04/2019
0
Del
Pålidelig kunde
7 years ago
The service via phone its very good and understandable its my pleasure,
Købsdato: 28/04/2019
0
Del
Pålidelig kunde
7 years ago
I am very angry as you are debuting my bank account before the agreed date this causing me to go into a minus with my bank I suggest you call me ASAP or else I’m taking this to social media
Karen
1Life
7 years ago
Sincere apologies for this, Mrs Allison. A customer services representative will be in touch soonest to assist you with this.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.