Ticket for account charges but no contact or resolution yet in over 1 month
Initial contact on 13.9.17 was good, contacted evoice regarding an account charges error & being double charged for 3 separate accounts. However since then, I'm utterly disappointed by the lack of...
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Customer Support
eVoice
8 years ago
Hi Peter,
Thanks for taking the time to provide us with this feedback. We’re really sorry that your original enquiry has been mishandled, and you are yet to receive a satisfactory response from our team. We have escalated your support ticket with the management team and you can expect to hear from us within the next 24 hours.
1
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about eVoice:
its great
excellent
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Good service
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about eVoice:
Great
Good service and good quality of calls. Customer service is great just sometimes hard to get through but they do call back
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
So easy
Very easy to set up no hassle
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Havnt used it much yet.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Great Service
Quick & responsive
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Easy!
Very easy set up
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Excellent service
No troubles been a great experience
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about eVoice:
Other then that it has been trouble free
I am struggling to get a voice mail connected to business hours only. Nobody wants to help me.
Customer Support
eVoice
8 years ago
Hi Dan,
Thank you for sharing your experience. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. Your feedback has been passed onto the relevant team and will be looked into ASAP. Thanks again!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
