Use Zest for every car rental booking cheaper than booking direct with hire company and really great customer service. Their insurance is top notch too often reducing the credit card hold at pick up...
Read more
Marketing
Zest Car Rental
1 month ago
Hi Derek,
Thanks for your continued custom, as well as for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Rhannwch
MR
Mr Paul Rees
Dilyswyd Zest Car Rental
GBR
1 month ago
What Mr Paul Rees said about Zest Car Rental:
Zest simply the best. Excellent service providers. Will use them again and
Great customer service with excellent website and competitive pricing. Booked my rental car about 9 months prior to pick up but noticed the price I paid had decreased substantially before pick up. No...
Read more
Marketing
Zest Car Rental
1 month ago
Hi Paul,
Thanks for taking the time to leave positive feedback. We're pleased to hear you find our website and service excellent!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Rhannwch
JK
Jana Krajcarova
Dilyswyd gan Feefo
CZE
2 months ago
What Jana Krajcarova said about Zest Car Rental:
Do not expect Zest to protect you
I have rented cars in many countries around the world, but this was by far my worst car rental experience.
I booked a petrol car through Zest with MasterKings Faro. The car broke down on the...
Read more
Marketing
Zest Car Rental
2 months ago
Dear Customer,
Thank you for leaving your review. We sympathise with the stress this situation has caused and understand your frustration regarding the charge.
We want to reassure you that a full investigation is still actively ongoing. To provide some context, the vehicle was inspected by a main dealer, and their report indicates that misfuelling took place, causing extensive engine damage totalling over €7,000. As such, the appropriate excess of €1,500 was applied in line with the rental terms.
We do not take these matters lightly and are thoroughly reviewing the case before coming to a final conclusion.
A member of our Customer Relations Team will be in touch with you directly with a further update as soon as the investigation is complete.
Kind regards,
Zest Car Rental
JK
Jana Krajcarova
1 month ago
Zest publicly referred to a “main dealer report”, but in direct communication they provided only a repair estimate and confirmed they had not received further documentation. The estimate is not a technical report, fuel analysis, retained fuel sample record or proof of customer liability. I have repeatedly asked for the actual evidence and it has still not been provided. Zest refuse to take responsibility for the scam of their business partner and let customer to solve it on his own. My experience is getting worse and worse as this case continues.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Great company
Easy to book. Regular and efficient communication. Great rental car. Good price compared to other companies and better top up insurance options.
Marketing
Zest Car Rental
1 month ago
Hi,
Thanks for taking the time to leave positive feedback. It's great to hear you value our communication and prices!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Rhannwch
IS
Ian Spencer
Dilyswyd gan Feefo
1 month ago
Marketing
Zest Car Rental
1 month ago
Hi Ian,
Thanks for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Quick service
Quickly dealt with at the airport desk. Car ready and waiting.
Marketing
Zest Car Rental
1 month ago
Hi,
Thanks for taking the time to leave positive feedback. We're thrilled to hear about your great experience at the rental desk!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Excellent service
Excellent service at the airport desk, quickly completed the documentation and the car was ready on site.
Marketing
Zest Car Rental
1 month ago
Hi,
Thanks for taking the time to leave positive feedback. We're thrilled to hear about your great experience at the rental desk!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Great Value and Great Service
Easy website to use, sometimes wary of using a third party when booking car hire as the place themselves can be funny and try to make you buy extra insurance. But Alamo were absolutely fine when I...
Read more
Marketing
Zest Car Rental
1 month ago
Hi,
Thanks for choosing Zest, and for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Rhannwch
RH
Richard Hamilton
Dilyswyd gan Feefo
GBR
1 month ago
What Richard Hamilton said about Zest Car Rental:
Easy booking - great (human) support
The booking system was clear and straightforward. The communication in the lead up to the rental was clear and reassuring so that I knew where to go for the rental and what to expect. When I had a...
Read more
Marketing
Zest Car Rental
1 month ago
Hi Richard,
Thanks for taking the time to leave positive feedback. We're thrilled to hear about your positive experience with us!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
0
Rhannwch
JA
James
Dilyswyd gan Feefo
GBR
1 month ago
What James said about Zest Car Rental:
It’s just a third party car rental booking service
It’s just a third party car rental booking service
Marketing
Zest Car Rental
1 month ago
HI James,
Thanks for taking the time to leave positive feedback.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Zest Car Rental, formerly Economy Car Hire is the Which? top rated car hire broker for 2013, 2014, 2015, 2016 & 2017. We pride ourselves on our high levels of customer service.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Zest Car Rental, formerly Economy Car Hire is the Which? top rated car hire broker for 2013, 2014, 2015, 2016 & 2017. We pride ourselves on our high levels of customer service.