I seriously object to you using only 0845 number to phone you on. A very very quick phone call cost me nearly £1 just for an enquiry it's robbery
Kate
Yellow Shield
9 years ago
Hello, thanks you for your feedback. 0845 numbers are normally charged at standard rates from land lines however we appreciate that these can be more expensive from mobiles which is why we are currently looking in to offering a free phone number. Many thanks.
Had to chase you after 10 days to dispatch the paid for order.
Kate
Yellow Shield
9 years ago
Hi there, thanks for taking the time to leave feedback. Please accept my apologies that your order arrived late, the lead time on this item should have been 3 working days however on this occasion there was an error in our system that meant your order was delayed. I can see, however, that after contacting us your order was despatched immediately on an overnight service. Please accept my apologies once again, all the best.
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